v4.22 Failed to load

[billyo]

i did all the changes before i upgraded my back-up laptop.. installed 4.22 i got it running put in 15 songs ..1st song , 1st verse was fine, till it went to the 2nd verse, hic-cups, tried another song,same problem, but this time no stuttering. so i figured, i removed and re-install, well progress bar goes almost to the end then i got an error msg..ERROR NUMBER 0X80040702 DESCRIPTION: FAILED TO LOAD DDL:_ISMTU ,closed hoster, re-started my laptop, ran registry mechanic..no error was found.. tried to re-install v.4.22 again,( 4x),same error msg...tried to re-install v4.20/21 thinking i probably had a bad v4.22..i got the same error msg...went back and re-install v4.11 it went w/o any problem..

[ddouglass]

Billy did any of the Microsoft updates fail? Also did you go check it once or twice? I know the Netframework updates had 1 for each version and would not install all of them at the same time as each needs a restart.
Also re-download the Hoster installer from MTU. You may have gotten a corrupted download because of Internet dropped data. It does happen.

[billyo]

Originally Posted by ddouglass

Billy did any of the Microsoft updates fail? Also did you go check it once or twice? I know the Netframework updates had 1 for each version and would not install all of them at the same time as each needs a restart.
Also re-download the Hoster installer from MTU. You may have gotten a corrupted download because of Internet dropped data. It does happen.

none of them failed, as a matter of fact i loaded the same directx and wmp that i had on my show laptop on my back-up 2x, thinking that i might installed the wrong one's..same w/ v4.22 thinking i installed a corrupted download..but anyway i will try that..thanks

[billyo]

Originally Posted by ddouglass

Billy did any of the Microsoft updates fail? Also did you go check it once or twice? I know the Netframework updates had 1 for each version and would not install all of them at the same time as each needs a restart.
Also re-download the Hoster installer from MTU. You may have gotten a corrupted download because of Internet dropped data. It does happen.

hoster installer, do you mean the 4.22setup.exe, if not where can i find it, i've tried to re-install it again ..same error msg.

[billyo]

since i couldn't load v4.20/21/22 last night ( tried all night ), i went back to 4.11, but this morning i went on to play a video file on 4.11 when i clicked on play , the video file gets deleted,i tried to load 4.22 still get the same error, tried 4.20 it went w/o a problem.., loaded 4.21 no problem..tried to load 4.22 again..to no avail...same error

[MTUSUPPORT]

When you are installing it are you using Upgrade or are you removing the old version and then Reinstalling the 4.22 Version?

We are looking into this.

[billyo]

Originally Posted by MTUSUPPORT

When you are installing it are you using Upgrade or are you removing the old version and then Reinstalling the 4.22 Version?

We are looking into this.

when i first loaded i did the upgrade, and everything went fine, but then i had alll the problems, i removed it, then i re-installed, that's when i started getting all the error msgs...progress bar goes almost to the end i'll get an hr.glass for a few sec. then the error msg. pops..if i install the prior versions 4.11/20/21 .

[billyo]

Originally Posted by MTUSUPPORT

When you are installing it are you using Upgrade or are you removing the old version and then Reinstalling the 4.22 Version?

just wondering if they ever fixed or found out why this is happening..

[Buschman]

Was there ever a solution to this because it is happening to me as well.
Uninstalled Hoster. Loaded new operating system (Win 7 Ultimate). Downloaded file and won't install. I am getting the same error

[billyo]

Originally Posted by Buschman

Was there ever a solution to this because it is happening to me as well.
Uninstalled Hoster. Loaded new operating system (Win 7 Ultimate). Downloaded file and won't install. I am getting the same error

since there's only 4 of us that's having this problem, so far no word from MTU..so i'm not sure if theres gonna be one, or they might still be looking for answer,

[ddouglass]

For those who have Windows 7 64 bit there is a bug causing this problem and they are working to fix it. Should be another download out late today.
Billy I don't know what to tell you on yours other than look at your laptop mfg website and see if they have any updates there that might be specific to their laptops.
What brand and model is it? I would like to research this one.

[billyo]

Originally Posted by ddouglass

For those who have Windows 7 64 bit there is a bug causing this problem and they are working to fix it. Should be another download out late today.
Billy I don't know what to tell you on yours other than look at your laptop mfg website and see if they have any updates there that might be specific to their laptops.
What brand and model is it? I would like to research this one.

it's a Dell 1405,windows xp pro media center edition, i did all the driver updates/downloads,( recommended and urgent ) even Bios, ran registry clean up/ defrag..but anyway thanks for your help, hope you'll find something i overlooked..

[ddouglass]

I don't find that model. Is it a Lattitude or Inspiron or what? What is the Service Tag number?