Support

[crazycarl]

More than A week ago I put in a support ticket #12172-2430081802 I have yet to recieve a responce. Please Help.
Crazycarl

[madjim- with the Lord]

Carl.
I alerted Admin about your support ticket issue.

Jim

[MTUSUPPORT]

This was fixed 3 days ago.

Here is what was posted in your ticket.

Subject: RE: 2 computers

I have now fixed this so that you can reinstall the software.

There are no known issues that I am aware of with Windows Updates. I think this is was just a coincidence that they both had problems at the same time.

[madjim- with the Lord]

Thanks for you quick response Bryan.

Jim

[crazycarl]

when i went to down load 4.03 it said I needed a previous addition, One of my previous editions has a line drawn through the download code and says to use this new code which is the code for 4.03. I cannot find my other order for hoster to use that code, I have 2 copies i have paid for. so basically without access to a previous version the code for 4.03 does not work. Maybe? no probably I am an Idiot but you help Idiots don't you?
Crazycarl

[madjim- with the Lord]

Carl,
There are two types of RegCode for Hoster 4, one is an upgrade code and the other is a full install code. I would think you have the upgrade RegCode since you have a version of Hoster 3.

If you downloaded the Hoster 4 upgrade, you have to have a version of Hoster on your machine. If there is a version of Hoster on your machine, you do not need the old code, the software is already istalled. Use the Hoster 4 upgrade code to install Hoster 4 over your version of Hoster 3 and sll should work.

I'm an idot too, I hope this help.

Jim