Coupon doen't work

[Bonniej]

Anybody have any suggestions on how to get a coupon to work in the MTU store. I got this email from Lynn Cox today. When I put the code in
it tells me coupon not valid.

To get your free upgrade, place and order for the Video Hoster upgrade for
$69.99. Enter check or money order as your form of payment, the in the box just
below that you will want to enter coupon code ####### This will make the
upgrade free for you. This is only good through the end of August, so please
upgrade for free while it's available.

Thanks Bonnie

[ddouglass]

I flagged this for Admin. They probably didn't get the store set up to take the coupons when Lynn sent the emails out.

[Bonniej]

Thanks for the info, I was going crazy trying to put that darn code in, I'll try again tomorrow I guess. Wanted to use it for my gig at the Nascar Race this weekend.

[WDEWDAD7]

What coupon????? And how do you get one???? This is the first time I HAD to pay for an upgrade. I sent a request/question in as to why I was charged. Was told that if I had purchased the 3.321 upgrade, that the 4.0 would have been free. I didn't see where there was a charge for an upgrade, as long as you had purchased Hoster as of a certain date, and I have downloads remaining in my account.

[ddouglass]

If you didn't purchase within a certain date (don't know exact date) before release of 4.00 then your upgrade will not be free. If you did you will get an email from MTU with a coupon code and instructions of how to do the purchase. They just started sending some out today so may not have gotten all of them out.

[Bonniej]

I already got my email with the coupon code, but the code doesn't work.
Purchased my Hoster on July 2.

[WDEWDAD7]

Originally Posted by ddouglass

If you didn't purchase within a certain date (don't know exact date) before release of 4.00 then your upgrade will not be free. If you did you will get an email from MTU with a coupon code and instructions of how to do the purchase. They just started sending some out today so may not have gotten all of them out.

Purchase what? I have been using and upgrading Hoster for years now. If I purchased Hoster, and upgraded each time they had one, what purchase was I supposed to make?