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Microstudio Help Post Microstudio questions, tips and suggestions here. |
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#1
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Microstudio has been downloaded and saved but cannot finish installing
i uninstalled microstudio 3 in order to install 4. after the point in the installation process wherein i type the reg. code i get the following window: "registration data is about to be saved to a removable media device. the media must have at least 1 MB of free storage to continue. currently this devise is: not available. please either insert a clean, formatted floppy disk into your A:\ drive insert a removable drive (memory stick), and press 'try again'." Not only is there not a "try again" button to press, but when i insert a blank cdr into my drive tray and hit "refresh" nothing happens and the "next" button continues to be inaccessible. why to i need to save this information to a separate disc in order to continue? at this point a step by step walk through from the "original registration code" window would be appreciated.
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#2
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Quote:
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Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#3
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yes i am connected to the internet when i try to run install. does this make a difference or is the bottom line that i need to get a memory stick regardless? thanx for the quick reply
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#4
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Then you have a firewall setting that is preventing the program from contacting MTU. You need to find that setting and change it so that MTU is allowed instead of blocked.
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Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#5
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Try turning any firewalls off when trying to install. If that works, do as DDouglas said.
Memory stick or not a connection with MTU will eventually have to be made to install. A memory stick is called for when the pc a program is to be installed on is not on line, but the regestration info recorded on the stick is sent to MTU through any other pc that is on line. Last edited by George; March 30th, 2007 at 08:36 AM. |
#6
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Read this FAQ, which is what Dale and George are also saying. Most problems can be found in the Support Center FAQs.
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#7
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thanx for the quick reply buuuuuuuut....
you must pretend that you are talking to a total computer dunce because i can assure that that is absolutely the case...so, firewalls? how do i go about turning them off? would this have anything to do with my symantec antivirus software?
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#8
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i'm a genius
so i turned off the windows firewall all by my self and proceeded to attempt a run at microstudio 4 which i downloaded a few days ago but to no avail. despite the firewall being off microtechnology install shield still requests a memory stick even though i am connected to the internet. my reg code is correct to the best of my knowledge and anyway i think it would let me know if it wasn't. thoughts?
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#9
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Check your Internet Explorer Options. Go to Tools/Internet Options Security tab. Click on restricted sites, scroll down the list and look to see if www.mtu.com or any MTU site is listed as blocked. You should also Click on Trusted Sites and add MTU.com.
Are you running on AOL or dial-up internet connection?
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Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#10
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...
no i'm running internet explorer via wifi. can't find this tools/internet options security tab. how do i locate it? i suck at computers
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#11
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Find the Internet Explorer icon on your desktop. Click the Right mouse buttonon it, go to properties and Left click on it. Then follow previous instruction.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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