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  #1  
Old April 28th, 2006, 12:44 PM
songpony songpony is offline
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Hoster closing on import

I've experienced this problem periodically with a number of different versions, but was surprised when 3.303 did it to me as well. If I import a song from a singer's disk when the song that's currently playing was also imported from a singer's disk, it will frequently close Hoster as soon as I click "Add Track". I don't know if it does this 100% of the time, as I usually try to avoid this scenario, but when I have a lot of singers bringing their own disks in, I'm not always able to do the import when a KMA song is playing rather than a CDCDG song. Can this be addressed? It doesn't happen often - as I said, I try to avoid the situation whenever possible, just in case - but even once during a show, to have Hoster close when a person is 30 or 60 seconds through their song is just not too cool. It makes me really nervous just to load a singer's disk in the drive!
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Old April 28th, 2006, 01:00 PM
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Beavis Beavis is offline
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do you get any windows error messages or any other pop ups?
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Old April 28th, 2006, 01:26 PM
mikedomi mikedomi is offline
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hi songpony

I don't know if anyone has tried this yet

but try a diff model cdrom drive if you are using a plextor 12/10/32 try a
48/24/48
it may have to do with the way the drives are supported

good luck
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Old April 28th, 2006, 01:52 PM
songpony songpony is offline
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No pop-ups, errors, or messages of any kind - Hoster just closes. I can open it back up and pick up right where I left off. I have a relatively new Plextor drive, so would be surprised if that's the problem. It just seems strange that it ONLY occurs if the song that's playing is also one that was loaded from a singer's CD - if nothing is playing or a standard KMA file is playing, I NEVER get this problem.
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Old April 28th, 2006, 03:47 PM
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songpony, we have not heard of this specific problem before. I'll have our proogrammer look at it quickly. We are working on 3.310 and this problem definitely needs to be fixed ASAP.
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Old April 28th, 2006, 04:14 PM
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We just tried importing four songs from "singer's discs" while playing the first, and saw no problems. We were using 3.310 which has significant changes related to the import code.

Please answer these questions:

1. How often do you see this shut down (X times per month, or Y times out of every Z times played back to back, etc.)?

2. What is your processor speed?

3. What Windows version and Service Pack are you running?

4. When was the last time your hard drive was reformatted and Windows installed from scratch?

We want to diagnose your problem as well as see if it is within Hoster. When a program just shuts down, it is usually Windows that does this, not the application.
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