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  #1  
Old December 29th, 2007, 04:08 PM
kjunkies kjunkies is offline
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'Serial Number Does Not Match Registration'
Help!! I have just tried to upgrade from 3.310 to 3.318 on my hard drive & it came up with the above error. I did check previous posts & I noticed that this was a bit of a problem a couple of years back but I couldn't find anything recent. Is there are quick fix for this or do I need to go through to Support for them to reset something...??!!??
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  #2  
Old December 29th, 2007, 05:30 PM
ddouglass ddouglass is offline
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Go to Microsoft's Windows Update web page and do the Custom Update installing all updates listed. This will bring your Windows up to date to work with the current versions of MTU programs.
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  #3  
Old December 29th, 2007, 11:16 PM
admin admin is offline
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Dale's response is the normally correct one, but in this case it is not.

Read my post at http://forum.mtu.com/showthread.php?t=9625, and download the 3.318 installation file again. We replaced it at 10:30PM EST tonight. The one you have has a bug in it.
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  #4  
Old December 31st, 2007, 09:33 PM
kjunkies kjunkies is offline
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All fixed - thanks admin & Dale.

Just one thing though... I saved the 3.318 exe file to my desktop. This is when the error ocurred & then somehow the old exe file removed itself along with half of my desktop icons... would this have something to do with the bad file..??

I was preparing new books and was working on it through a word document on my desktop - this has now vanished & I have tried search & temp files but so far have not located it...?? Luckily there was an Auto Recovery done not long before this so I haven't lost toooo much...
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  #5  
Old January 7th, 2008, 09:06 AM
admin admin is offline
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I moved the other posts about Desktop Icons disappearing to a separate Thread at: http://forum.mtu.com/showthread.php?t=9654
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