emergency

[no vocals]

i know it's a long shot and i've already filled out the emergency form for reinstalling hoster @ MTU. if, by some miracle chance, someone who can reset registration is reading this, i have no software to runa show tonight. the machine i was using crashed and burned this morning. i don't have hoster loaded on any other machines, but according to the download i do. thus i am screwed unless someone resets my registration. again, i filled out an emergency support ticket, this is just a last gasp effort to get it reset even quicker since my show is in 2 hours and i still have to load and install the program as well as set up.
thanks

[ddouglass]

I am sorry but I don't think it will happen until Monday. You are a couple hours past closing and MTU only works Monday thru Friday.

[no vocals]

then WHY do they list an "emergency" ticket? it says the emergency tickets go to the front of the line and get resolved usually in 1-24 hours. it says nothing about weekdays/weekends etc. that will be a bit frustrating if that is the case.

[no vocals]

Just like always, the MTU guys were tight on top of it....well, come Monday anyway, but hey, no on elikes to work weekends! They got it all fixed up and I am about to redownload it all again! Thanks MTU!