Hoster Track File Not Found

[GwenButler]

Receiving following error message after attempting to play ANY Hoster song. Have not installed anything recently. File "back-up" performed shortly before this problem occurred, KMA songs played just after back-up was complete.

Any and all help greatly appreciated! Gwen Butler

Error Message = “The ‘1’ track file is missing. The file may be renamed. Or on a USB hard drive that is currently not plugged in.”

[madjim- with the Lord]

Hey Gwen,
It sounds like Hoster can't find your KMA files. Have you tried rebuilding your database? (Tools > Songs Database > Rebuild)

I hope this helps.

Jim

[ddouglass]

Originally Posted by GwenButler

Receiving following error message after attempting to play ANY Hoster song. Have not installed anything recently. File "back-up" performed shortly before this problem occurred, KMA songs played just after back-up was complete.

Any and all help greatly appreciated!

Gwen Butler

Error Message =
“The ‘1’ track file is missing. The file may be renamed. Or on a USB hard drive that is currently not plugged in.”

Is this a saved playlist? If you have moved the files or this particular file was imported with the Disc button (which is what it looks like since the error is about the '1' track) then the file will not be available any longer if it has been played through anytime in the past. Those files are temporary and get erased after play.

[GwenButler]

Thanks a Ton! This appears to have done the trick, however, I received the following error messages during the rebuild process. Should I be concerned about any of these messages?

With regard to message 2A, I searched my entire computer and did not find a file containing the value of “jeterr” in its file name. If need be, can someone send me the missing file named and give me the path for where I should put it?


Message 1 = “Field “Songs.MfgName’ cannot be zero-length string (3315).”

Message 2 = “Cannot find jeterr40.chm file. Do you want to try to find this file yourself?”

Message 2A = Cannot find jeterr40.chm Help file. Check to see if the file exists on your disk. If it doesn’t you need to reinstall it.

[ddouglass]

Originally Posted by GwenButler

Thanks a Ton! This appears to have done the trick, however, I received the following error messages during the rebuild process. Should I be concerned about any of these messages?


With regard to message 2A, I searched my entire computer and did not find a file containing the value of “jeterr” in its file name. If need be, can someone send me the missing file named and give me the path for where I should put it?

Thanks in advance,
Gwen Butler


Message 1 = “Field “Songs.MfgName’ cannot be zero-length string (3315).”

Message 2 = “Cannot find jeterr40.chm file. Do you want to try to find this file yourself?”
Message 2A = Cannot find jeterr40.chm Help file. Check to see if the file exists on your disk. If it doesn’t you need to reinstall it.

The Jeterr40.chm was a Windows help file that no longer exists. The error message is actually a Windows error message so there is no way for MTU to remove the Help button from the dialog box. There is no help function for this error.

The question is how many times did you get the error message about the Field? If it is only once then you have one song file that has a corrupted header and will need to be re-imported. The problem is trying to identify exactly which file it is. If it is more than one it just complicates it more.

The only way I know of to find the file is to note the number(s) that the rebuild stops at and shows the message. This would be the record number in the Songs.MDB (database file). You would have to open Songs.mdb in Access or an Access viewer and locate where that record number goes and determine by the listings around it which Brand DiskID and Track number was missing.

[GwenButler]

Only one file was affected by this error. I will attempt to locate it using your advice.

Thanks a Ton!

[madjim- with the Lord]

Glad to help Gwen,

If you need a program to look through your songs.mdb you can use the free one that is attached to this post:

http://forum.mtu.com/showpost.php?p=80464&postcount=39


(Just click on the link above then click on the attachment.)


Jim

[GwenButler]

Gb

[madjim- with the Lord]

You're welcome Gwen.

Jim

[GwenButler]

I am having a problem importing songs, they can not be located until after I rebuild my song database. Sorry to say, I do believe this problem is related to a previous issue as I am still encountering MSG
"Cannot find the jeterr40.chm file. Do you want to try to find this file yourself?"

Based upon previous advice, I downloaded software "mdbview.exe" but was unable to figure out how to use it as it not clear to me what the next step is after getting past the "nag screen".

Using the other advice, I was able to locate the "bad" song, however I was unable to rebuild that particular "bookid" by re-importing/re-loading it as the software will not allow me to re-use the "bad" bookid (3315) being flagged as in error. (???? How do can one rebuild if you cannot overlay the at exact bookid?)

Please help! I am not able to load any songs without encountering this error message during the import of EACH AND EVERY song and I need to load 15 disks (and update all of my song books) for a gig tomorrow night. (Yikes!) (Meantime, I've already deleted that song from my songbook using Hoster "Edit Song" functionality, rebuilt my song database only to find out that during the rebuild bookid 3315 is still being flagged as a problem.)

Any and all help greatly appreciated!!!

Thanks in Advance,
Gwen

[ddouglass]

Originally Posted by GwenButler

I am having a problem importing songs, they can not be located until after I rebuild my song database. Sorry to say, I do believe this problem is related to a previous issue as I am still encountering MSG
"Cannot find the jeterr40.chm file. Do you want to try to find this file yourself?"

You will not find this file. It was a help file that was included as part of Access 97 that Microsoft had out many years ago. Microsoft does not include this file anymore since they no longer sell Access 97. Hoster does use an exportable version of Access 97 to create and store the database files it uses. Since the error message is you get first is generated by Access MTU (Hoster) has no control over the contents of the message and cannot remove the Help button from that.
So do not click on the Help as jeterr40.chm is not there.

Originally Posted by GwenButler

Based upon previous advice, I downloaded software "mdbview.exe" but was unable to figure out how to use it as it not clear to me what the next step is after getting past the nag screen.

Originally Posted by GwenButler

Using the other advice, I was able to locate the "bad" song, however I was unable to rebuild that particular "bookid" by re-importing/re-loading it as the software will not allow me to re-use the "bad" bookid (3315) being flagged as in error. (???? How do can one rebuild if you cannot overlay the at exact bookid?)

The number you are referring to (3315) is not the BookID. This is the record number from the Songs.mdb database file. Each song entered into the database gets a unique Record Number that we don't normally see.
This is why you are going to have to look into the database with either Access or some free Access reader to find out what the actual BookID-track is in order to re-import it.

[Roy Dennis]

Originally Posted by GwenButler

Message 1 = “Field “Songs.MfgName’ cannot be zero-length string (3315).

Dale correct me if i'm wrong but isn't that 3315 an error # not a disc book i.d

Roy.

[ddouglass]

It is the Record number from the database, not the error number. However it is not the BookID as he was saying. I should have looked back at his first post and caught this.
So that means he has not determine which files are causing the problem. Which means he needs to figure out how to use the program Jim had him download to figure out where that record number fits to determine the BookID.

[Roy Dennis]

1. FIXED Error 3315 - Upgrading to 4.0x some users saw "Field 'Songs.Track' cannot be a zero-length string (3315)", or "Field 'songs.MfgName' cannot be a zero length string (3315)." The current error checking is identifying files imported in prior Hoster versions with rare problems.

This is taken from previouse fixes.

[Roy Dennis]

If you open Hoster folder, mine is c/mtu/Hoster you should find a file named "BuildSongsErrors.txt open this and it may tell you the song disk i.d as an example this was listed in mine. (Error file: E:\My Kmas 1\EUR-17-6.kma)

Roy

[GwenButler]

I've figured out how to use the recommended "mdbview.exe" software which allows the user to open the songs.mdb.file displaying the following columns of information. Once displayed, all columns/rows of information were exported to a MS Spreadsheet. The only column of the MS Spreadsheet found to contain a value of "3315" was included in the column with the heading labeled "BOOKID". Data included in the "RECORDID" column is numbered sequentially from 1 to 2687. (I currently have 2687 songs in my database.).

MfgName

DiskID

Track

Duration

SongTitle

Artist

Path

BookID

Language

Genre

Duet

Multiplex

RecordID

Type

[GwenButler]

Deleteing song with BOOKID "3315" seems to have gotten rid of the problem that caused MSG ===> "Cannot find the jeterr40.chm file. Do you want to try to find this file yourself?"<== to appear EACH AND EVERYTIME I imported a song.

Additionally, I am now able to locate songs after they are imported, that is, without rebuilding my songbook. Now the only time I encounter the error message is when I rebuild my songbook--I CAN LIVE WITH THAT!!!

Thanks a ton!

[GwenButler]

My bad! Sad to say I am NOT having a problem when importing regular (non-karaoke) CD, but as soon an I imported a CDG disk (after deleting song with BOOKID = 3315), I am back to the same problem.
(That is, error message POPs each and everytime I import a song--can not locate songs until after rebuild).


WOE is me.

[ddouglass]

Gwen you have everyone so confused that it is hard to tell what is working for you and what still isn't. Try explaining the whole problem in one post.
Add this information to that post:
1. What operating system (XP or Vista)?
2. What version of Hoster?
3. Explain step by step exactly what you are doing to import your Karaoke CDG's.
4. Also explain step by step how you are importing your Audio CDs.

error message POPs each and everytime I import a song--can not locate songs until after rebuild

5. Please state exact error message here as I have never seen what you are describing above for an error message.

Please do this so we can help you get past this problem.

[ddouglass]

Originally Posted by Roy Dennis

1. FIXED Error 3315 - Upgrading to 4.0x some users saw "Field 'Songs.Track' cannot be a zero-length string (3315)", or "Field 'songs.MfgName' cannot be a zero length string (3315)." The current error checking is identifying files imported in prior Hoster versions with rare problems.

This is taken from previouse fixes.

Roy you are correct that is the error number. I forgot when I had a few of these that I had to look at the count where it stopped to determine the record number. It has been a while since this has happen.
Unfortunately at that time (version) the "BuildSongsErrors.txt" file was not being created by Hoster.