My songs have diappeared

[ppavloff]

We've been using Hoster for many weeks now with only two problems. First was about 2 weeks ago when the registration codes for all MTU programs disappeared. We fixed that by reinstalling Hoster. That fixed the problem and we didn't need to reinstall the songs. It played everything without a hitch. Now when we type in a song and push the title or the artist button it says no matches. We know the songs are still in the computer's hard drive because we've looked for .kma files and we found them. This worked beautifully before. What has happened? Why doesn't it see the files? We did install a Merle Haggard disk and it recognized it as totaly new yet it was one of the first disks installed. We do have Vista on a DELL laptop but like we said, it was working.

Thanks, Pete

[ddouglass]

Rebuild your database.

[ppavloff]

How do I do that and what does that mean?

[George]

Open Hoster, click on Help, click on Hoster Manual.

That will give you a thorough understanding of the program and it's functions.

[billyo]

Originally Posted by ppavloff

How do I do that and what does that mean?

open hoster, click on tools, on the dropdown menu click on rebuild database, window will pop up..select and delete anything on that window, then, click on select again..look for wherever you have your songs at and click on it.., then click on rebuild database..

[George]

Give a man a fish and you feed him for a day...Teach a man to fish and you feed him for a lifetime.

[billyo]

Originally Posted by George

Give a man a fish and you feed him for a day...Teach a man to fish and you feed him for a lifetime.

if you help someone today, he might be able to help someone the next day..

[George]

Each set of circumstances is different.

It's quite obvious that anyone who has been using a program for a protracted period of time(several weeks or more) and has to ask something as basic as what it means to rebuild the database, needs to be introduced to the Manual, not spoon fed. They'll be much better off for it over the long haul, and gain enough knowledge to be truly helpful tp others.

Very different than the brand new person that gets highly frustrated trying to get a new program to work.

[billyo]

Originally Posted by George

Each set of circumstances is different.

It's quite obvious that anyone who has been using a program for a protracted period of time(several weeks or more) and has to ask something as basic as what it means to rebuild the database, needs to be introduced to the Manual, not spoon fed. They'll be much better off for it over the long haul, and gain enough knowledge to be truly helpful tp others.

Very different than the brand new person that gets highly frustrated trying to get a new program to work.

you're right, but i have a diff. approached on trying to help others,if they're are lost i'll give him directions, or draw a map , i just dont give them a map and let them figure it out..i'm just doing the same thing like other people in this forum did to me, told me how to do stuff..but anyway.if you put it together you and i are just trying to help..

[ddouglass]

PPavloff, did you get your problem fixed?

[dhkluesner@clas]

Ok, What if you've followed the instructions in the manual and you still can't find your .kma files? I chose build database and it came up with 0 entries.

What's wrong with helping out. If you don't have anything nice to say don't say it at all. Or have we thrown that out the window.

[mindonstrike]

Originally Posted by dhkluesner@clas

Ok, What if you've followed the instructions in the manual and you still can't find your .kma files? I chose build database and it came up with 0 entries.

This would tend to indicate that the folder you selected did not contain KMA's. If the selected folder (see attachment) does not display KMA's, you are not in the right folder.

What's wrong with helping out. If you don't have anything nice to say don't say it at all. Or have we thrown that out the window.

Generally speaking the forum is here for those problems that crop up inspite of reading/studying the manual not instead of. George has been on these forums for many years offering help and advice to an inumerable number of users of MTU products - myself included. Sometimes the written word does not contain the spirit of the advice given. I don't think George was trying to be nice or not nice, it's just that reading and understanding the manual will answer most users questions and should be the first resort not the last.

Sam

[George]

Originally Posted by dhkluesner@clas

Ok, What if you've followed the instructions in the manual and you still can't find your .kma files? I chose build database and it came up with 0 entries.

What's wrong with helping out. If you don't have anything nice to say don't say it at all. Or have we thrown that out the window.

Yes, and the thread in which you posted your problem extended to 52 posts including some by myself all trying to help you. You asked for help and are getting it. Rather hard pressed to see what you're complaining about.

[George]

Originally Posted by ddouglass

PPavloff, did you get your problem fixed?

Well, did you?

[George]

Originally Posted by mindonstrike

Generally speaking the forum is here for those problems that crop up inspite of reading/studying the manual not instead of. George has been on these forums for many years offering help and advice to an inumerable number of users of MTU products - myself included. Sometimes the written word does not contain the spirit of the advice given. I don't think George was trying to be nice or not nice, it's just that reading and understanding the manual will answer most users questions and should be the first resort not the last.Sam

Thanks Sam

[ddouglass]

Originally Posted by dhkluesner@clas

Ok, What if you've followed the instructions in the manual and you still can't find your .kma files? I chose build database and it came up with 0 entries.

What's wrong with helping out. If you don't have anything nice to say don't say it at all. Or have we thrown that out the window.

Is the folder listed in the top section of the Rebuild database window the same folder you found your KMA files in? Are they on an external hard drive and if so does the drive letter in the top section match the drive letter of that external drive. (Sometimes Windows will change the letter on external drives)
If this is all correct what operating system (XP or Vista)?

[George]

Deleted

[dhkluesner@clas]

I found my songs but they are in virtual storage. What does that mean and how do get them back?

As far as the comment went about the other stuff. I greatly appreciate the help don't get me wrong.

[ddouglass]

That means that Vista has hidden them from Hoster, because they weren't created by Hoster on this machine....Boy do I love Vista!!

The easiest way to fix this and other problems with Vista is to turn off the UNC. There is a FAQ on the Support Page of the Website about how to fix this.

[dhkluesner@clas]

Dale,

I did what you told me to the 'T'. Vista has been a nightmare for me and for all of you who have to deal with me, LOL. I hope you are laughing too.

That didn't fix the problem. I had to search hidden folders until I found them.

I have another question about the MS updates. In vista, I can't get it to give me the option of custom or express. There is some automatic update thing that chooses it for you. Do you know if there is a way to turn that on and off. I have tried but my puter skills don't go that deep.

Thanks for all your help.

Dolly