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  #1  
Old November 14th, 2007, 11:37 AM
lamennoodle lamennoodle is offline
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Unhappy Cannot install - no computer name field

To all,
I can't seem to install this program...when I get to the screen that ask for Registration Email / Registration Code...there is no field for the Computer Name...the words Computer Name are there but no place to put the information....help..

Thanks
Mike
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  #2  
Old November 14th, 2007, 12:51 PM
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Beavis Beavis is offline
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are you online while installing ? you need to be.
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  #3  
Old November 14th, 2007, 01:53 PM
lamennoodle lamennoodle is offline
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Unhappy Online?

Quote:
Originally Posted by Beavis View Post
are you online while installing ? you need to be.
Beavis...thanks for the reply

Yep...I'm online..actually posting from the computer I'm trying to install it on.

Any more thoughts?
Thanks
Mike
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  #4  
Old November 14th, 2007, 02:04 PM
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Beavis Beavis is offline
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is your computer up to date with windows updates ?
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  #5  
Old November 14th, 2007, 02:14 PM
lamennoodle lamennoodle is offline
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Unhappy Updates

Quote:
Originally Posted by Beavis View Post
is your computer up to date with windows updates ?
Beavis,

Yep...did that...I saw that in the instruction here it was HIGHLY suggested that before installation all OPTIONAL Updates were applied so I did that too.

Other thoughts?

Thanks
Mike
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  #6  
Old November 14th, 2007, 02:54 PM
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maybe you have a bad download from MTU. go redownload it.

what version is it
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  #7  
Old November 14th, 2007, 04:14 PM
lamennoodle lamennoodle is offline
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Unhappy

Quote:
Originally Posted by Beavis View Post
maybe you have a bad download from MTU. go redownload it.

what version is it
Install file has 3317 in it.

Mike
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  #8  
Old November 14th, 2007, 04:33 PM
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i didnt know until now that MTU relased that version.

i never got a link to download it.

i would go redownload it again. what size was the file ??
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  #9  
Old November 14th, 2007, 04:36 PM
lamennoodle lamennoodle is offline
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Quote:
Originally Posted by Beavis View Post
i didnt know until now that MTU relased that version.

i never got a link to download it.

i would go redownload it again. what size was the file ??
14.2 mb
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  #10  
Old November 14th, 2007, 04:42 PM
ddouglass ddouglass is offline
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Quote:
Originally Posted by lamennoodle View Post
To all,
I can't seem to install this program...when I get to the screen that ask for Registration Email / Registration Code...there is no field for the Computer Name...the words Computer Name are there but no place to put the information....help..

Thanks
Mike
Is this the first one of the MTU programs you have installed that requires the Computer Name? If not then the entry is already there (maybe greyed out to where you can't see it). Once you have given MTU a computer name that info is stored along with name, address, etc. in a file MTU adds to your computer.
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  #11  
Old November 14th, 2007, 04:46 PM
lamennoodle lamennoodle is offline
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Quote:
Originally Posted by Beavis View Post
i didnt know until now that MTU relased that version.

i never got a link to download it.

i would go redownload it again. what size was the file ??
I just d/l the same file and tried to install it. Same problem..no field to put the computer name in.

Thoughts?

Thanks
Mike
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  #12  
Old November 14th, 2007, 04:53 PM
lamennoodle lamennoodle is offline
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Unhappy Update

Quote:
Originally Posted by ddouglass View Post
Is this the first one of the MTU programs you have installed that requires the Computer Name? If not then the entry is already there (maybe greyed out to where you can't see it). Once you have given MTU a computer name that info is stored along with name, address, etc. in a file MTU adds to your computer.
First program / nothing there thats greyed out / the field doesnt even exist / I'm attaching a pic so you can see what I mean.
Attached Images
File Type: jpg untitled.JPG (43.6 KB, 13 views)
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  #13  
Old November 14th, 2007, 05:14 PM
ddouglass ddouglass is offline
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I would suggest you submit a web support email from the MTU web site Support page, so they can check it out. Could be a flaw in the installer file. I got my copy directly from MTU as a beta tester and it does work. Could be something changed before release.
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  #14  
Old November 15th, 2007, 04:13 AM
mindonstrike mindonstrike is offline
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Quote:
Originally Posted by lamennoodle View Post
First program / nothing there thats greyed out / the field doesnt even exist / I'm attaching a pic so you can see what I mean.
Looks like a problem with the install wizard. I'd redownload and try again.
Quote:
Originally Posted by lamenoodle
14.2 mb
Mine is 14.4

Sam
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  #15  
Old November 15th, 2007, 11:23 AM
MTUSUPPORT MTUSUPPORT is offline
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Lamennoodle,
I have just emailed you a new file to download. It was sent to your Hotmail account.

This will fix this problem. The install was updated and it is now fixed, so anyone having this same problem, just redownload Hoster Lite 3.317.
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