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#1
November 25th, 2009, 11:25 PM
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Upgrade Problem
I am trying to upgrade to 4.11 from 4.10 but I keep getting an error saying that It can only register on two computers (which I use) but neither is at 4.11 and it won't let me continue. What am I doing wrong?
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#2
November 25th, 2009, 11:50 PM
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Have you changed anything on the computer since installing 4.10?
If you use the Upgrade instead of the Remove and install you should not have this problem. If you used the Remove then it may take a while for it to register at MTU. If it doesn't allow install by morning, I would Submit a Support email ticket to get it reset. Could be a while though since this is the Thanksgiving weekend and they won't be in the office until Monday.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#3
November 26th, 2009, 02:13 PM
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I have added a wireless router after 4.10. I will try the remove and install. Thanks again Dale. Happy Thanksgiving.
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#4
November 26th, 2009, 03:00 PM
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Did you use the "Upgrade" the first time?
It sounds like to me that something has changed your computer name, so that MTU doesn't recognize it as one of the two it was installed on.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#5
November 30th, 2009, 01:04 AM
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same thing happened to me. i emailed tech support and it was fixed immediately.
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