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-   -   Upgrade Problem (http://forum.mtu.com/showthread.php?t=11828)

MackieRocks November 25th, 2009 11:25 PM

Upgrade Problem
 
I am trying to upgrade to 4.11 from 4.10 but I keep getting an error saying that It can only register on two computers (which I use) but neither is at 4.11 and it won't let me continue. What am I doing wrong?

ddouglass November 25th, 2009 11:50 PM

Have you changed anything on the computer since installing 4.10?
If you use the Upgrade instead of the Remove and install you should not have this problem. If you used the Remove then it may take a while for it to register at MTU. If it doesn't allow install by morning, I would Submit a Support email ticket to get it reset. Could be a while though since this is the Thanksgiving weekend and they won't be in the office until Monday.

MackieRocks November 26th, 2009 02:13 PM

I have added a wireless router after 4.10. I will try the remove and install. Thanks again Dale. Happy Thanksgiving.

ddouglass November 26th, 2009 03:00 PM

Did you use the "Upgrade" the first time?
It sounds like to me that something has changed your computer name, so that MTU doesn't recognize it as one of the two it was installed on.

jeffand3js November 30th, 2009 01:04 AM

same thing happened to me. i emailed tech support and it was fixed immediately.


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