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  #1  
Old November 2nd, 2008, 09:30 PM
billyo billyo is offline
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trying to help a friend to upgrade
a friend of mine decided to upgrade to 4.06 from 3.300, she had this ( old version) for 2 yrs now, never had a problem and she never installed a second copy of it on another computer, , since she'll be doing this full time , she decided to get a new laptop , and tonight after buying the new upgrade i tried to install the new version on her new laptop and i get this msg. " something is wrong with your registration, This upgrade registration code can only install over a previous version of this product. intall this product with your prior registration code. then use the code to install the new version . (1)" does this mean she have to have the old version installed on her new laptop? i'm not sure if she saved the download of the old version, if she didnt, can i install my old version ( saved on a cd ) and put in her old reg. code.?
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  #2  
Old November 2nd, 2008, 09:51 PM
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marklwood marklwood is offline
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That is exactly correct. You are trying to install an upgrade. You need something to upgrade from installed on the computer.
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  #3  
Old November 2nd, 2008, 10:30 PM
billyo billyo is offline
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That is exactly correct. You are trying to install an upgrade. You need something to upgrade from installed on the computer.
now just in case she didnt save her reg. code( she didnt bring her show pc at my house, just the new laptop, ) can i install my old hoster that i saved on a cd and use her old reg. code? is this possible?
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  #4  
Old November 3rd, 2008, 12:25 AM
ddouglass ddouglass is offline
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The reg code would be in her account. You should be able to install a newer version 3.3xx with code.
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  #5  
Old November 3rd, 2008, 08:42 AM
billyo billyo is offline
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The reg code would be in her account. You should be able to install a newer version 3.3xx with code.
i have her laptop and her old reg. code, does this mean i could install my old version of hoster on her laptop and put in her reg. code?
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  #6  
Old November 3rd, 2008, 09:58 AM
ddouglass ddouglass is offline
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The reg code would be in her account. You should be able to install a newer version 3.3xx with code.
Yes Billy how much plainer can I put this.
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  #7  
Old November 3rd, 2008, 10:09 AM
billyo billyo is offline
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Yes Billy how much plainer can I put this.
just wanted to make sure thanks!!!
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  #8  
Old November 3rd, 2008, 10:13 AM
ddouglass ddouglass is offline
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Billy, nothing is "sure" in life.
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  #9  
Old November 3rd, 2008, 10:51 AM
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bryant bryant is offline
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Billy, nothing is "sure" in life.
What about taxes and death?
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  #10  
Old November 3rd, 2008, 03:56 PM
billyo billyo is offline
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oh well i couldn't get it to work, it turns out she had the older hoster installed in 2 comp. and one of the pc's crashed, some 2yrs. ago and didnt do anything, well anyway i emailed mtu and submitted a ticket, hopefully we'll get an answer..thanks for all your help..and by the way you guys are right nothing is sure in life except taxes & death
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