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-   -   trying to help a friend to upgrade (http://forum.mtu.com/showthread.php?t=10981)

billyo November 2nd, 2008 09:30 PM

trying to help a friend to upgrade
 
a friend of mine decided to upgrade to 4.06 from 3.300, she had this ( old version) for 2 yrs now, never had a problem and she never installed a second copy of it on another computer, , since she'll be doing this full time , she decided to get a new laptop , and tonight after buying the new upgrade i tried to install the new version on her new laptop and i get this msg. " something is wrong with your registration, This upgrade registration code can only install over a previous version of this product. intall this product with your prior registration code. then use the code to install the new version . (1)" does this mean she have to have the old version installed on her new laptop? i'm not sure if she saved the download of the old version, if she didnt, can i install my old version ( saved on a cd ) and put in her old reg. code.?

marklwood November 2nd, 2008 09:51 PM

That is exactly correct. You are trying to install an upgrade. You need something to upgrade from installed on the computer.

billyo November 2nd, 2008 10:30 PM

Quote:

Originally Posted by marklwood (Post 85133)
Quote:

That is exactly correct. You are trying to install an upgrade. You need something to upgrade from installed on the computer.

now just in case she didnt save her reg. code( she didnt bring her show pc at my house, just the new laptop, ) can i install my old hoster that i saved on a cd and use her old reg. code? is this possible?

ddouglass November 3rd, 2008 12:25 AM

The reg code would be in her account. You should be able to install a newer version 3.3xx with code.

billyo November 3rd, 2008 08:42 AM

Quote:

Originally Posted by ddouglass (Post 85139)
Quote:

The reg code would be in her account. You should be able to install a newer version 3.3xx with code.

i have her laptop and her old reg. code, does this mean i could install my old version of hoster on her laptop and put in her reg. code?

ddouglass November 3rd, 2008 09:58 AM

Quote:

Originally Posted by ddouglass (Post 85139)
The reg code would be in her account. You should be able to install a newer version 3.3xx with code.

Yes Billy how much plainer can I put this. :?:?:?

billyo November 3rd, 2008 10:09 AM

Quote:

Originally Posted by ddouglass (Post 85161)
Quote:

Yes Billy how much plainer can I put this. :?:?:?

just wanted to make sure:) thanks!!!

ddouglass November 3rd, 2008 10:13 AM

Billy, nothing is "sure" in life.:g

bryant November 3rd, 2008 10:51 AM

Quote:

Originally Posted by ddouglass (Post 85165)
Billy, nothing is "sure" in life.:g

What about taxes and death?:r:e :)

billyo November 3rd, 2008 03:56 PM

oh well i couldn't get it to work, it turns out she had the older hoster installed in 2 comp. and one of the pc's crashed, some 2yrs. ago and didnt do anything, well anyway i emailed mtu and submitted a ticket, hopefully we'll get an answer..thanks for all your help..and by the way you guys are right nothing is sure in life except taxes & death:):):)


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