lock up

[thomas]

I've been with Hoster for a long time paid lost of $$$ over the years I waited for this new version for a long time. Finley it's released so I down loaded it.Then I started it up added songs then hit play it cued up and then locked up, I lost a gig Friday night because of this and I'm not happy. I've tried rebooting and reloading it but the same thing every time I've called several times no answer left messages no return calls. what happened to customer service? I feel like I've been hung out to dry. All I want is to get this thing to work. please help: