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Old May 13th, 2008, 07:35 AM
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Join Date: Oct 2000
Location: Raleigh, NC, USA
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Your Hoster was installed on two separate computers:

3.120 on 2007-08-21 17:43:33
3.310 on 2006-09-08 17:48:14

MadJim's point about "computer name" is not accurate. We use an extremely complex algorithm to identify the computers, and allow installing with a lot of upgrades to it/them. However, where there are many changes, they are identified as "new" not "same".

I have deleted your RegRecord for the 3.310 version.

You can install your same 3.120 or your upgrade to 3.316 if you have the downloaded Installation file you bought in 2007. If not, you can upgrade to 3.321, our latest by clicking any of the DOWNLOAD navigation links on our web site, such as at http://www.mtu.com/ at the top nav bar. Be sure to follow the instructions.

Ddouglass is right, if you EMAILED MTU, which we don't even publish an email address, we didn't get it. That is why we have a very clear, SUPPORT page with all kinds of ways to get help. You did use our Forums and I have helped you. However, for this type of support you need to get used to our Web Email Form on the Support center page (click the SUPPORT link on any web page nav bar at the top).
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