Roy,
I had already put in a support ticket. Here is their answer: Next time you do this, make sure that you remove it while you are
online, before restoring the computer, if not it will lose that install.
I have now been blocked from clearing the installs as there were 2 in
the last 45 days.Like us on Facebook at MTU
Karaoke
http://www.facebook.com/pages/MTU-Ka...19349951450317