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  #1  
Old February 16th, 2004, 01:07 PM
Tommy Tommy is offline
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Join Date: Nov 2003
Location: Livonia, Michigan
Posts: 10
Question Install / registration problem

I followed instructions and checked everything twice, but something didn't happen correctly.

I downloaded Microstudio
I installed and double checked the registration codes and email address
I created a floppy
I went onto the internet
The floppy sent the registration info
When I went back to my computer to complete the installation, there was no installation file on my floppy drive.


Please advise me how to proceed.

Thank you,
Thomas Miller

mailto:Thomasmiller@mhscu.com

callback: 248-334-0568 Ext: 129
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  #2  
Old February 19th, 2004, 11:40 PM
admin admin is offline
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Join Date: Oct 2000
Location: Raleigh, NC, USA
Posts: 10,515
Red face I'm sorry you had a problem

Please read this page that I have been working on (not publically accessable yet):

Installing with a Floppy Disk

I think you may not be clicking the Next button at the end of the process to write the registration data to the Floppy Disc. If you are doing this and it is not being written to the floppy disk, please email the original files on the floppy disc to support@mtu.com. Also, email the files that are written back to the floppy disk after you have registered on the on-line computer.

We will get you running. This is not what Microstudio normally does, so I "suspect" there is something going wrong that we need to help you identify. If so, we will then be able to prevent others from experiencing this in the future. We really try very hard to make installing our software as easy as we can.
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