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  #1  
Old November 13th, 2023, 12:36 AM
kiwisinger kiwisinger is offline
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Anyone Plz Help.

Please see my pics attached.
All I want to do is \\\"Re-install\\\" KHPro!!
I\\\'ve never had this problem before. I\\\'m also confused with what info to input into the \\\"Install\\\" process.(See my pic)
I\'m into the 3rdwk now since I asked for help. I just want to re-install my KHPro software. Please help. Thank you in advance. Lani.
Attached Images
File Type: png STEP 01.png (288.4 KB, 2 views)
File Type: png STEP 02.png (677.0 KB, 2 views)
File Type: png STEP 03.png (517.9 KB, 2 views)
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  #2  
Old November 13th, 2023, 10:11 AM
MTUSUPPORT MTUSUPPORT is offline
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Re: Anyone Plz Help.

The top 2 fields are the email, the 3rd field is the Regcode.
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  #3  
Old November 13th, 2023, 10:23 AM
kod kod is offline
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Re: Anyone Plz Help.

Quote:
Originally Posted by kiwisinger View Post
Please see my pics attached.
All I want to do is \\\\\\\\\\\\\\\"Re-install\\\\\\\\\\\\\\\" KHPro!!
I\\\\\\\\\\\\\\\'ve never had this problem before. I\\\\\\\\\\\\\\\'m also confused with what info to input into the \\\\\\\\\\\\\\\"Install\\\\\\\\\\\\\\\" process.(See my pic)
I\\\\\\\'m into the 3rdwk now since I asked for help. I just want to re-install my KHPro software. Please help. Thank you in advance. Lani.
Bryan should be in touch with you shortly...
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  #4  
Old November 14th, 2023, 11:30 PM
kiwisinger kiwisinger is offline
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Posts: 156
Smile Re: Anyone Plz Help.

THANK YOU! THANK YOU! THANK YOU!

MY PROBLEM:
Because both the top field & the 3rd field says \"Registration\", I was inputting my Regcode in both fields.
If the top field was labled, \"Registration Email\", I would\'ve known exactly what to put in there. No wonder it kept saying \"Invalid email.\"

Am I allowed to suggest an idea that would make it easier for people like me, and future buyers, to understand the install instructions?

Top Field: Registration Email:
3rd Field: Registration Code:

Plz see my pics attached.

Thank you again for your help. I really appreciate it. Lani.
Attached Images
File Type: jpg KHPRO INSTALL CHANGES 01.jpg (160.9 KB, 2 views)
File Type: jpg KHPRO INSTALL CHANGES 02.jpg (149.9 KB, 1 views)
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Laptop Computer:
OS: Win 8.1
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
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System type: 64-bit OS, x64-based processor
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1x NVIDIA Geforce GT745M

Audio Card: IDT High Definition Audio CODEC
Full Windows Touch Support with 10 Touch Points
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  #5  
Old November 15th, 2023, 06:04 PM
MTUSUPPORT MTUSUPPORT is offline
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Re: Anyone Plz Help.

Did that fix it for you?
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  #6  
Old November 19th, 2023, 07:22 PM
kiwisinger kiwisinger is offline
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Re: Anyone Plz Help.

Hi Bryan. Yes! Thank you.
Ps. Are you guys gonna consider my suggestions above?
Cheers Bryan.
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Laptop Computer:
OS: Win 8.1
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
Ram: 8GB
System type: 64-bit OS, x64-based processor
Video Cards:
1x Intel(R)HD Graphics 4600
1x NVIDIA Geforce GT745M

Audio Card: IDT High Definition Audio CODEC
Full Windows Touch Support with 10 Touch Points
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