Performance Issues

[kjunkies]

Thanks for the advice

I have changed the graphics setting to \'above normal\'

The \'power scheme\' is on so that is okay

I am 90% sure the CODECS was loaded because I went through the list the day I got the laptop and remember doing it. How would I check that this is running correctly?

Tried a couple songs and seems okay but I guess the real test is when I perform live.

The laptop is LENOVO 80EC - I am not an expert on computer\'s but this is a retired office laptop used for accounting auditing (about 4yrs old)

I just play regular Karaoke songs - no mp4\'s

I don\'t use any other software at the same time that I run Hoster - except SongBook DB of course

[WaltR]

Originally Posted by kjunkies

Thanks for the advice

I have changed the graphics setting to \\\\\\\'above normal\\\\\\\'

The \\\\\\\'power scheme\\\\\\\' is on so that is okay

I am 90% sure the CODECS was loaded because I went through the list the day I got the laptop and remember doing it. How would I check that this is running correctly?

Tried a couple songs and seems okay but I guess the real test is when I perform live.

The laptop is LENOVO 80EC - I am not an expert on computer\\\\\\\'s but this is a retired office laptop used for accounting auditing (about 4yrs old)

I just play regular Karaoke songs - no mp4\\\\\\\'s

I don\\\\\\\'t use any other software at the same time that I run Hoster - except SongBook DB of course

One last thought, do you know how much ram you have? I believe the recommendation for Hoster is a minimum of 4GB. As far as the codec, check in your program list to see if it is installed on your computer.

[kjunkies]

Originally Posted by WaltR

One last thought, do you know how much ram you have? I believe the recommendation for Hoster is a minimum of 4GB. As far as the codec, check in your program list to see if it is installed on your computer.

8GB Ram so that should be all good - and Codec is there.

We have a GIG in a few days and I will report back - hoping the change to the Graphics performance does the job

[kjunkies]

Update

No luck unfortunately

I have been using the backup laptop for a couple gigs and last night I tried again with the main laptop and it was worse than ever

The main problem is when I work on Hoster while somebody is singing it often stutters and jumps so I started adding people songs in between singers which was better but painful that I have to do that.

But even then - when I am singing and nobody is on the laptop it sporadically jumps as well.

After about an hour I switched back to the old laptop to get through the rest of the night.

Do you think possibly it is the laptop? How do I find what maybe happening in the background to make it problematic when I run Hoster? I am not really a tech person so no idea how to check that painfully. The laptop wasn\'t brand new when I got it but it was empty so any issues is what I have created myself.

I guess I should just be happy that I live in NZ and am able to GIG anyway at the moment although that status often changes at a moments notice.

[WaltR]

Ok, go to \"Device Manager\" in windows. Scroll down to \"Display\" and click on it. When it opens the tree you will see what Graphics Adaptor you have. Write down the model and go to the Lenovo web site and see if there is a updated driver for your graphics display. If so download and install. If all goes well your problem will be solved. This the only thing I can think of. Check back and let us know if you need additional help.

[kjunkies]

Thanks Walt

You were right - my graphics driver did need updating - Lenovo site wasn\'t very helpful but I right-clicked on the driver and asked it to update which it did by the looks of it.

Only issue is... still not working.

I just quickly tested it to see where it is failing. When I play Hoster it seems ok but I clicked on the internet and did a google search at the same time and it stuttered and jumped... this is the problem when it is live. Potentially I need to invest in a new Graphic Driver? or maybe I have to change settings in the one I have ... not sure ... not sure if it will help but I have gone into the Graphic Driver details and copied them below.

OVERVIEW:
Radeon Software Version - 16.6
Radeon Software Edition - Crimson
Graphics Chipset - AMD Radeon(TM) R7 Graphics
Memory Size - 1024 MB
Memory Type - DDR3
Core Clock - 554 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 8 GB
CPU Type - AMD FX-7500 Radeon R7, 10 Compute Cores 4C+6G

SOFTWARE:
Radeon Settings Version - 2016.0707.1524.25901
Driver Packaging Version - 16.30.2201-160707a-304882C-Lenovo
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1564
Direct3D® Version - 9.14.10.1209
OpenGL® Version - 6.14.10.13447
OpenCL™ Version - 2.0.6.0
AMD Mantle Version - 9.1.10.136
AMD Mantle API Version - 98309
AMD Audio Driver Version - 10.0.0.1
Vulkan Driver Version - 9.1.0.10.17.0

HARDWARE:
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon(TM) R7 Graphics
Device ID - 1309
Vendor ID - 1002
SubSystem ID - 3988
SubSystem Vendor ID - 17AA
Revision ID - 00
Bus Type - PCI
Current Bus Settings - PCI
BIOS Version - 015.040.000.001
BIOS Part Number - 113-SPEC-X24
BIOS Date - 2013/12/17 04:52
Memory Size - 1024 MB
Memory Type - DDR3
Memory Clock - 800 MHz
Core Clock - 554 MHz
Total Memory Bandwidth - 25 GByte/s
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

Let me know if I need to send anyother informatijon that will help

Thanks in advance

[WaltR]

Am I understanding you correctly when you say Hoster is working fine but it is when you open the internet connection is when you have problems with Hoster? If you turn off your wifi and use Hoster, does the problem still happen? If there is no problem when you turn off your Wifi connection, why not do that before you start a show? I am confused by your last post. I often shut my wifi down before running a show just to make sure there is no outside interference with Hoster. I don\'t go online to get songs requested that I don\'t have. Of course if I am using SongbookDb I can\'t shut down my wifi but the crowd I play for very rarely will use SongbookDB to make requests.