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  #1  
Old May 25th, 2019, 11:00 AM
danny_g danny_g is offline
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Re: vogone easy not regestering
Apparently Support seems to be on vacation because I haven\'t heard a peep and it\'s been 7 days or so since I put the ticket in. I thought it was only supposed to take 48 business hours.
  #2  
Old May 25th, 2019, 03:00 PM
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Re: vogone easy not regestering
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Originally Posted by danny_g View Post
Apparently Support seems to be on vacation because I haven\\\'t heard a peep and it\\\'s been 7 days or so since I put the ticket in. I thought it was only supposed to take 48 business hours.
Danny,

Check your junk files also... sometimes the reply doesn\'t get past your virus protection... Especially if MTU is not marked as safe...
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  #3  
Old May 25th, 2019, 05:24 PM
danny_g danny_g is offline
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Re: vogone easy not regestering
I believe that it should get through. The ticket confirmation cane into my main folder. Everytime I go into MTU to check the ticket, it\'s being processed.
  #4  
Old June 9th, 2019, 09:50 PM
danny_g danny_g is offline
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Re: vogone easy not regestering
Support not bothering with ticket been close to a month and no action. Wanted to use Vogone Easy to save me money even though the new method that I am paying for actually works better than even Vogone Pro
  #5  
Old June 9th, 2019, 10:21 PM
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Re: vogone easy not regestering
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Originally Posted by danny_g View Post
Support not bothering with ticket been close to a month and no action. Wanted to use Vogone Easy to save me money even though the new method that I am paying for actually works better than even Vogone Pro
Danny ... it’s not like support to neglect you for that long, I’ll guess that you might have maybe missed a communication, and a little persistence would solve the misunderstanding or miscommunication... try support tomorrow using live chat maybe? Ask them to reset your registration code for Vogone Easy... again, good luck!

P.S. Vogone Pro is one of the best vocal removing software I’ve used! YMMV
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  #6  
Old June 10th, 2019, 10:08 PM
danny_g danny_g is offline
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Re: vogone easy not regestering
Checked the junk mail. Nothing from MTU Help at all in them. All correspondence between me and them shows up in my regular email inbox. I have had to change my password a couple of times due to a faulty memory.
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Old June 10th, 2019, 10:12 PM
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Re: vogone easy not regestering
Quote:
Originally Posted by danny_g View Post
Checked the junk mail. Nothing from MTU Help at all in them. All correspondence between me and them shows up in my regular email inbox. I have had to change my password a couple of times due to a faulty memory.
Live Chat... then we’ll figure out your problem with support... Right?
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