The following information can be found at
http://www.mtu.com/support/customer-support.htm. If you are still unable to clear this up, follow the directions to submit a support ticket.
Your Registration Codes Are In Your Store Account
1. Go to your Store Account at
http://www.mtu.com/catalog/index.php.
2. Log-in with your email address and Password. If you don't remember your Password, click the Sign In button anyway. In the page that appears, click the Password Forgotten? Click here. link. This will CHANGE your password for your security (we cannot see your Password as it is encrypted), and will immediately email you the new password. Wait for this email, looking in your Span or Junk folder if it does not appear immediately. Without this, you cannot get into your Account. If you don't receive the email, please don't ask us. There is nothing we can do. Contact your Email Service Provider and have them put "@mtu.com" in their APPROVED LIST so you will receive our Store email's. You can click the Password Forgotten? Click here. link again and it will change your Password and send it again.
3. In the left column, click Show My Orders.
4. Find the order number for the software you need your Registration Code for.
5. Click the VIEW button beside the order. If you don't remember the order number, click the VIEW button beside each order until you find it.
6. Once you find the order, scroll to the bottom to find your Registration Code.