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-   -   Cannot install older version (http://forum.mtu.com/showthread.php?t=17368)

TheMusicGeek December 12th, 2022 06:01 PM
Cannot install older version
 
Computer hard drive failed. I managed to keep it running long enough to uninstall Hoster thinking that it would release the registration so it could be reinstalled on the same computer after I replaced the hard drive and reloaded Windows.

This is an old Windows 7 computer as well as an old Hoster version (5.08.11). When I reinstall the software the registration kicks me out saying it\'s too old to reinstall and I have to download (and pay for) the new version 4000n. I\'m not even sure this old machine will run a new version as it won\'t run Windows 10. The old Hoster version was just fine so what do I have to do to get this reinstalled.

MTUSUPPORT December 12th, 2022 07:06 PM
Re: Cannot install older version
 
Hey,
There were changes in 2012 to the website security that caused all old versions of the software to no longer install.

We do not have a way to install it. The only option is to try the latest version of the software, or upgrade that system to a new one.

kod December 12th, 2022 07:08 PM
Re: Cannot install older version
 
Quote:
Originally Posted by TheMusicGeek (Post 138351)
Computer hard drive failed. I managed to keep it running long enough to uninstall Hoster thinking that it would release the registration so it could be reinstalled on the same computer after I replaced the hard drive and reloaded Windows.

This is an old Windows 7 computer as well as an old Hoster version (5.08.11). When I reinstall the software the registration kicks me out saying it\\\\\\\'s too old to reinstall and I have to download (and pay for) the new version 4000n. I\\\\\\\'m not even sure this old machine will run a new version as it won\\\\\\\'t run Windows 10. The old Hoster version was just fine so what do I have to do to get this reinstalled.

Stand by, an answer for you is on the way!

TheMusicGeek December 12th, 2022 07:15 PM
Re: Cannot install older version
 
Quote:
Originally Posted by kod (Post 138353)
Stand by, an answer for you is on the way!
Above and beyond the above response from MTU support?

kod December 12th, 2022 07:28 PM
Re: Cannot install older version
 
Quote:
Originally Posted by TheMusicGeek (Post 138354)
Above and beyond the above response from MTU support?
Yes, you will get a response from MTU Support!

TheMusicGeek December 12th, 2022 08:21 PM
Re: Cannot install older version
 
Quote:
Originally Posted by kod (Post 138355)
Yes, you will get a response from MTU Support!
That\'s my question as MTU Support said in the post above yours that there is nothing that can be done.

I just want to clarify that I need to tell the owner of this thing that his software that worked fine before his hard drive crash has to be upgraded to a version that may or may not work. And of course he has to pay MTU for this upgrade gamble.

MTUSUPPORT December 12th, 2022 10:21 PM
Re: Cannot install older version
 
Yes, it may or may not work and mostly likely a computer from 15 years ago may no longer work.

That is out of our hands, our software has to change to keep up with the new versions of Windows. So older systems may get left behind.

doransdome February 17th, 2023 02:40 PM
Re: Cannot install older version
 
I have a similar problem but can\'t log in to make a ticket. I log into forum and main site fine but not support. Don\'t understand the problem. Anyway, I left a voice mail for support, hopefully they will call me today.

doransdome February 20th, 2023 04:39 PM
Re: Cannot install older version
 
I left voice message to support Friday and another voice mail today. No return calls as yet. I recall the days when I could speak to someone at MTU. Sadly that seems to have changed.


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