MTU.Community

MTU.Community (http://forum.mtu.com/index.php)
-   KPro Studio and KHPro Help (http://forum.mtu.com/forumdisplay.php?f=75)
-   -   install help (http://forum.mtu.com/showthread.php?t=2469)

jharoldlee June 28th, 2003 06:38 PM

install help
 
I hope I'm doing this right. I purchased KSuite4 yesterday, downloaded it and received a serial #. When I try to submit I'm told I must use the email address I used in ordering. I do this but continually get looped when I click "submit", (returned to the submit page). Can anyone tell me what's going on. Thanks

admin June 30th, 2003 07:35 AM

email requirements
 
The most often found problem is you are not entering the UPPER/lower case letters in your email exactly as you did when you ordered. Look at the instruction email you received from our store with your EMAIL and SERIAL NUMBER.

If you are entering the EMAIL exactly as it appears in your instructions, then please send a Private Message (PM) to MTUSUPPORT with the email you are entering, exactly as you are entering it. Please also include your Serial Number.

We'll get you running shortly.

George June 30th, 2003 08:09 AM

Might also add that the serial number is also case sensitive, and there are no Os(letter O's) or I's (letter I's). They are all numeral
0's(zeros) or 1's(ones). Strongly recommend copy and paste when entering serial number.

George

admin July 20th, 2003 07:56 AM

Are you now running?
 
jharoldlee, are you now running so we can close this Thread? :)

jharoldlee July 21st, 2003 08:48 AM

Re: Are you now running?
 
Quote:

Originally posted by admin
jharoldlee, are you now running so we can close this Thread? :)
yes, I'm up and running.


All times are GMT -4. The time now is 08:01 AM.

Powered by vBulletin® Version 3.7.1
Copyright ©2009 - 2024, Jelsoft Enterprises Ltd.
The contents of this forum are copyrighted by Micro Technology Unlimited, 2000-2008. Use of any material from these Forums is prohibited without written agreement from MTU.