Submit Tickets Are Not Working - Read page instructions

[xxyzz]

I have submitted three support tickets in the last few days, when I go back to check on them they are not there only my very old support tickets are showing up.

[ddouglass]

Mike, this is an open forum. You should never post your email in here....unless you like spam.

Admin should catch you post Monday and check on it. They don't work weekends.

[MTUSUPPORT]

Mike,
I have searched by your email first last name at comcast.net, which is the email that we have on record in the forums and you have submitted 2 support tickets under. The support Tickets that I see for you are both very old, one is 2 months old the other is 5 months old, both of which I had answered.

Let me know if you have submitted them under a different email, or tell me what the problem is.

[xxyzz]

I don't know what the problem is, I log into my account and over the weekend I submitted three tickets but not of them are showing up. I am using the same e-mail adddress I have always used.

I am on the support page right now, submit ticket page, OK I think I see the problem, after you submit the ticket, there is another page where you then have to click submit ticket again, I thought those were just FAO's......it seems to be working now. My faught AS USUAL!!!