SoHard drive Failure

[jamesv1]

Yep, had a biggy.

Now need the software again and a re-issue of registration codes.

Been trying for a week or so to get the deatils from MTU with no reply, I am sure this is some sort of oversight.

PLEASE PLEASE can someone at support tell me what is required for the re-issue of the reg codes.

Thanks, in anticipatioin

[George]

Support has been in overload this past week due to staffing, so hang in there.

I know this post won't help you after the fact, but there may be something here to help you from getting caught again, should you have another re-currance, and it might help someone else reading this thread before they get caught short. It's a copy and paste from a Nov. 2003 post.


"Back it up, Back it up, Back it up
This post is meant primarily for the new member, but if some of you old timers see anything you can use, that's great.

I don't believe that "Back it up" can be said too many times. It is imperative that all the MTU products and registration codes be backed up.

It's a form of insurance against a catastrophy that will save a person much agony down the road.

As anxious as you may be to install a new MTU product, the first thing you should do after getting the download email, is print a hard copy. If you don't do it right then, you never may get around to it. Keep them all in the same place.

After you get the program(s) installed comes the time for some serious labor saving backing up.

Copy and paste each registration number into Notepad one at a time and save them INDIVIDUALLY, not as a group. There's a reason for this. Save them with a name that identifies the computer, the product, the product version, and what it is.

Examples: XP MICROSTUDIO 2400 REG.CODE or MY PC MICROSTUDIO 2400 REG. CODE
Identifying the computer is important in the case of some multiple installations beyond the MTU basic limits.

After you get the registration codes all copied into individual folders, open your Micro Technology Unlimited folder (or wherever you saved the program files when you downloaded them).

Most of the time the folder will be at:

c:\program files\Micro Technology Unlimited

Minimize the folder and open My Documents. Now copy and paste the individual folders containing the registration codes into the Micro Technology Unlimited folder.

I said there was a reason for saving them individually. It will save you time should you ever have to reinstall a program. All you'll have to do is open the MTU folder and the program installation files and their codes are all in one neat package. You simply execute the product installation file, and copy and paste the code into the required box in the installation guide.

Not quite through yet.

Get yourself a data cdrw. Back up the entire MTU folder to a cdrw, and you have all the programs and installation codes together. In the event of a crash, once re-formatted you need only copy the entire disc back into the MTU folder and commence reinstalling, doing it all out of one folder.

I use cdrw's so's I can keep the back up current with each product addition or upgrade all on one cd.

You now have the registration codes in hard copy form and on a cdrw. Your covered. You can delete the individual files you created in notepad if you wish.


That's about it. Hope it saves someone some grief

George."


Last edited by George on November 23rd, 2003 at 07:12 AM

[MTUSUPPORT]

If you lose your Reg Codes or your email then you will need to purchase the Upgrade to replace your emails. This is the only way that we can replace them, also it states this in your email. Please make sure that next time you print the email.

[jamesv1]

OK, paid for the upgrade.

I need the original email link to download the softweare, but this was lost during the PC failure.

Is there another way to get this link?

JV

[admin]

Jamesv1, I found your order. It did not automatically send to you from our store because you used a new email address. It failed to locate your prior order.

Please post here the name of the person who first ordered it for you (clue is: P. H.), or the order number if you have it.

[jamesv1]

Yes, my original ISP introduced spam filters that, unfortuantely, some mail that I actually want. I am going to test an anti spam proggie called K9 sonn to see if it is any better.

Anyway, the answer to your question is Pauline Henderson.

I hope you can now send a copy of the software to me, I' getting a bit desperate, fallen well behind.

Thanks

JV