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  #1  
Old February 7th, 2004, 04:01 PM
Mark Krawczyk Mark Krawczyk is offline
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Just Bought software have problem with Registration

Hi,
My name is Mark. I just purchased the following software and have the problem that follows this software list.

I bought Karaoke Suite 4, that contains KHP4.103, Vogone 2.210, Keyrite Home 1.400, Microstudio 2.517, and the Keyrite upgrade from 1.xxx to V2.008.

Now I tried to install Keyrite Home 1.400 first, then it said do you want to launch the program? I said yes and I got the following message:

Keyrite- Your serial number does not match your Registration information. Please reinstall Keyrite and try again.

I did'nt even get a chance to put in my registration number, so what's going on?

Can someone please help?

Thanks Mark.

PS.
I even tried to install the upgrade and it gives me the same message.
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  #2  
Old February 9th, 2004, 11:02 AM
gduns - with the Lord's Avatar
gduns - with the Lord gduns - with the Lord is offline
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Mark uninstall the keyrite1.4

install the 2.008. you must be connected to the internet when installing.

It should work
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  #3  
Old February 9th, 2004, 11:04 AM
gduns - with the Lord's Avatar
gduns - with the Lord gduns - with the Lord is offline
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fyi You must use the correct e-mail address that you used when you purchased it and your name needs to read the same ie: if you ordered with the name ray, you cannot use raymond. they must match.
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  #4  
Old February 9th, 2004, 06:57 PM
admin admin is offline
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There is a bug that might be the cause...

Read this FAQ and see if what gduns says may be the problem.
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