Microstudio does not install

[Ernie]

I am downloading programs to my new computer. When I try to install Microstudio, it comes up with... Setup.exe has encountered a problem and needs to close. Does anyone know what to do???

Thanks,
Ernie

[ddouglass]

I would say it was one of two things. You got a bad download or if you got an error 1706 (I think thats it) then it loaded, but says it didn't finish. Do you see the program file in the Microstudio folder under Program files? If not then download it again and try again.

[Ernie]

Dale,
If I click the plus (+) on the left of Program, there is no Microstudio. If I click the word 'Program', then you can find three (3) Microstudios. Microstudio 4006, 420 and 421setup.exe. I have tried to install all three of them and received the same message. I even tried going into another external hard drive and executing a start up of the three, but the same message appears. I'm afraid if I purchase the new version of Microstudio, it won't work. The new computer I purchased is 32 bit. I know the new program is 64 bit, so I'm not sure it would work anyway, or if it would even mater. If you have any other ideas, please let me know.

Thanks,
Ernie

[ddouglass]

It would be under C:\Program Files\Micro Technology Unlimited\Microstudio.
Microstudio has always worked with 32 bit systems it is just the last version that working with 64 bit has been added. Any version will still work with a 32 bit system.
Is this a Windows 7 operating system?
I would recommend you download from the Support section a new copy of the last one you have.
What exactly does the error message say?

[Ernie]

Dale,
Under C:\Program Files\Micro Technology, I only have Hoster and Keyrite. I have Windows XP. I downloaded from MTU and tried to install, but the same thing happens. It stops about two thirds of the way through the install and then a box comes up saying... Setup.exe has encountered a problem and needs to close, we are sorry for any inconvenience. Do you know of any other programs out there that I could use in place of Microstudio?

Thanks,
Ernie

[ddouglass]

Originally Posted by Ernie

Dale,
Under C:\Program Files\Micro Technology, I only have Hoster and Keyrite. I have Windows XP. I downloaded from MTU and tried to install, but the same thing happens. It stops about two thirds of the way through the install and then a box comes up saying... Setup.exe has encountered a problem and needs to close, we are sorry for any inconvenience. Do you know of any other programs out there that I could use in place of Microstudio?

Thanks,
Ernie

Is this after the program sent your information to MTU?

Ernie do you really think I would recommend another program over Microstudio or that MTU would let me do that? No there are no programs that can replace Microstudio.