MTU.Community


Go Back   MTU.Community > KPro Studio and KHPro Software - Create your Own Karaoke Songs > KPro Studio and KHPro Help

KPro Studio and KHPro Help Post KPro Studio and KHPro questions, tips and suggestions here.

Reply
 
Thread Tools Display Modes
  #1  
Old February 17th, 2003, 06:43 PM
bassn99 bassn99 is offline
Registered User
 
Join Date: Jun 2002
Location: Louisiana
Posts: 40
No Email for New Serial Number

I sent in my request for the upgrade serial number on the 15th and still do not have it. I see that several others have already downloaded the new version. Can someone tell me how long they waited to get thier number? Should I try it again?

Thanks,
JC
__________________
Reply With Quote
  #2  
Old February 17th, 2003, 08:23 PM
admin admin is offline
Administrator
 
Join Date: Oct 2000
Location: Raleigh, NC, USA
Posts: 10,515
The 15th was a Saturday!

We state that we do not generate Serial Numbers over the weekend. Also, Raleigh got iced in and we could not get to the office today. We are behind in sending out the free serial numbers. It takes us about 10 minutes to verify and generate each one, so it is a time consuming task. Please forgive our tardyness. We are working on them.

If you don't have it tomorrow, email dougd@mtu.com with who you are (first-last name and the email address you purchased with from our store) and that you don't have your new KPro Serial Number. It is possible that something got lost, but since we use web submission, that "should be" unlikely.
__________________
Making Karaoke the best it can be!
http://www.mtu.com/
Reply With Quote
  #3  
Old February 17th, 2003, 10:23 PM
bassn99 bassn99 is offline
Registered User
 
Join Date: Jun 2002
Location: Louisiana
Posts: 40
Talking Snow and Ice Gotta Love It (NOT)

Sorry about that, I never even thought about the weather in your area. I look for it tomorrow, looking forward to it.
Thanks MTU as usual for great service!

JC
__________________
Reply With Quote
  #4  
Old February 18th, 2003, 06:13 PM
bassn99 bassn99 is offline
Registered User
 
Join Date: Jun 2002
Location: Louisiana
Posts: 40
Unhappy Still No Number

I email the info to Doug as requested in the previous reply.
I just wanted to make sure my original request went through. I realize bad weather has slowed things, but I see a lot of others that have already downloaded the new version. Maybe I just can't wait to see the improvements ya'll have made.

Thanks,

Jerry
__________________
Reply With Quote
  #5  
Old February 24th, 2003, 03:33 PM
admin admin is offline
Administrator
 
Join Date: Oct 2000
Location: Raleigh, NC, USA
Posts: 10,515
Thanks for your patience...

We emailed your SN on February 19th. This was the first day we were back at work from our ice storm.
__________________
Making Karaoke the best it can be!
http://www.mtu.com/
Reply With Quote
  #6  
Old February 24th, 2003, 05:19 PM
bassn99 bassn99 is offline
Registered User
 
Join Date: Jun 2002
Location: Louisiana
Posts: 40
Talking Serial Number

Of course you emailed me my new serial number. I had no doubt MTU would come through for me. Ya'll (southern thing) have never failed me yet. I have successfully downloaded the new program and have been busy busy busy.

Thanks again to MTU for great products and service.

JC
__________________
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On


All times are GMT -4. The time now is 12:45 AM.


Powered by vBulletin® Version 3.7.1
Copyright ©2009 - 2024, Jelsoft Enterprises Ltd.
The contents of this forum are copyrighted by Micro Technology Unlimited, 2000-2008. Use of any material from these Forums is prohibited without written agreement from MTU.