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  #1  
Old January 17th, 2004, 09:32 PM
Rocky Rocky is offline
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Join Date: Nov 2003
Location: Manorville, NY
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Unhappy Can't open Microstudio

I installed Microstudio on my computer using your download and when I try to open it I get an error message that says, your serial number does not match the registration number. Please reinstall microstudio and try again".
I did this but I still get the same error message and I can't open microstudio. Need help!
Rocky
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  #2  
Old January 18th, 2004, 12:52 AM
George George is offline
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Join Date: Jun 2001
Posts: 5,299
All the information on the registration pages must agree with your registration info.

The Email and registration number are case sensitive and must match the email address and registration number in your download email exactly.

Would advise these be copied and pasted from the download email to the registration form.

Errors here are the usual cause for this message.

Hope this is it.

George
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  #3  
Old January 18th, 2004, 08:12 AM
Rocky Rocky is offline
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Location: Manorville, NY
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Unhappy Can't open

George, just want you to know that I thank you for your response. I'm going to try to reinstall it again and I'll refill out the registration form. I had just purchased this and I'm sort of new to this stuff.
Thanks again,
Rocky
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  #4  
Old January 18th, 2004, 11:27 AM
Rocky Rocky is offline
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Location: Manorville, NY
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Wink Success

George,
Thanks again for your help. I was able to download Microstudio again and this time it worked. I can now open the program.
Thanks again,
Rocky
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  #5  
Old January 18th, 2004, 01:25 PM
George George is offline
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Great

Glad to help. Have fun.

George
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