Just Forget About Your Loyal Customer Base

[markg]

I was quite surprised to see that loyal MTU customers problems are dealt with by the moderator just deleting subject threads.

Why can't our problems be dealt with.
You talk of testimonials to your products but when some people have genuine concerns and problems and offer constructive critisicism you delete the thread why???

I put in a genuine concern last night with some blatant observations and it got deleted.

I asked what happen when your network card fails and has to be replaced. Replacing a network card entails a new mac address.

Does MTU have plans in place to deal with this???
A simple yes or no would suffice.

You don't have to DELETE my query

Finally can I have my serial number or a refund of all monies paid to MTU so far either one or the other you decide....

Or will you just delete

Mark Gorman