MTU.Community


Go Back   MTU.Community > Keyrite Software > Keyrite 2 Help

Keyrite 2 Help Post Keyrite 2 questions, tips and suggestions here.

Closed Thread
 
Thread Tools Display Modes
  #1  
Old January 8th, 2007, 09:12 PM
orzelw orzelw is offline
Registered User
 
Join Date: Mar 2005
Posts: 38
Keyrite Upgrade Installation

I had Keyrite 1.400 installed and had been using it since this past summer. Then I decided to check for an upgrade, through the Help menu. (I had already checked on and successfully downloaded and installed upgrades for Microstudio and Karaoke Home Producer.) There was an upgrade available, so I downloaded it and ran the installation. The installation wizard indicated it installed successfully. But when I tried starting the program, I got the popup error message, "Your serial number does not match your registration information. Please reinstall Keyrite and try again." So I did. Same results. Then I went to the MTU Support Center and attempted to log in. It gives me the screen saying, "Invalid login info." So here I am, trying the back door.
  #2  
Old January 12th, 2007, 10:55 AM
lmcmains lmcmains is offline
Registered User
 
Join Date: Jun 2003
Location: Greencastle, Indiana
Posts: 759
Question

Did you ever get your problem solved?
__________________
Larry

Shuttle X ComputersWindows XP Pro. SP3 AMD 1.8 gig Processor1 gig Memory
Video NVIDIA GeForce4 MX 32 meg

Dell Laptop 1525
Intel Core 2 Duo 2.1
4 Gig Mem. Vista Basic
  #3  
Old January 13th, 2007, 04:09 PM
orzelw orzelw is offline
Registered User
 
Join Date: Mar 2005
Posts: 38
Haven't heard a thing from anybody on resolving either issue, Larry.
  #4  
Old January 15th, 2007, 12:29 PM
MTUSUPPORT MTUSUPPORT is offline
Moderator
 
Join Date: Nov 2000
Location: Raleigh, NC
Posts: 5,240
The reason that you got this error is probably due to the upgrade being version 2.011, and your regcode only working up to version 1.40x.

To install this new version, you will actually need to purchase the ugprade to version 2.0x.

This will then fix your problem.
__________________
Bryan, MTU
  #5  
Old January 15th, 2007, 08:12 PM
orzelw orzelw is offline
Registered User
 
Join Date: Mar 2005
Posts: 38
Yes, that does work better. Thanks.

(As far as not being able to log-in to the support center , I discovered through the e-mail response to retrieve my password--which I had correct all along--that my username is my e-mail address minus the "@" and the "dot." That caught me by surprise because I have all my usernames and passwords written down for all the sites I'm signed up with.)
  #6  
Old August 29th, 2013, 09:29 PM
Wayne Orlicki Wayne Orlicki is offline
Registered User
 
Join Date: Apr 2004
Location: Murrieta, CA
Posts: 38
Keyrite Update Problem

Today I checked on available updates for Microstudio, Vogone, KHPro, and Keyrite, and found one available for Keyrite (update to 2.23 from present 2.22). I downloaded the update file (keyrite223.01setup.exe) and supposedly ran it, but no change took place. My installed version is still 2.22.

I'm running Windows 7.
__________________
WayneO
  #7  
Old August 30th, 2013, 10:18 AM
MTUSUPPORT MTUSUPPORT is offline
Moderator
 
Join Date: Nov 2000
Location: Raleigh, NC
Posts: 5,240
Re: Keyrite Upgrade Installation Problem

The only thing that would do this that I am aware of is if Keyrite was still open. Try running the installation while Keyrite is closed, and then see if it will upgrade the software. Also, you may need to reboot before doing this again.
__________________
Bryan, MTU
Closed Thread


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On


All times are GMT -4. The time now is 10:02 AM.


Powered by vBulletin® Version 3.7.1
Copyright ©2009 - 2020, Jelsoft Enterprises Ltd.
The contents of this forum are copyrighted by Micro Technology Unlimited, 2000-2008. Use of any material from these Forums is prohibited without written agreement from MTU.