Microstudio not working - solved by customer (Vista)

[slsides]

I've installed Microstudio 4.0.0.6 on a customer's laptop, along with hoster.

When I run the program to make sure everything is ok, I get the dialog for setting the optical drives as expected. Once I click save, nothing else happens. The microstudio executable shows up as a running process in the task manager, but nothing else happens.

This laptop is a replacement for the once the customer had before, which went bad before she could even get all of her karaoke music imported as kma. Thinking that perhaps microstudio didn't work because of something to do with the license, I waited until after I got confirmation of the license reset, then uninstalled and re-installed Microstudio. Still the same behavior, though.

This is a new Toshiba laptop running Vista Home Premium with all updates applied.

Thanks,

Shaun