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  #1  
Old January 8th, 2007, 09:12 PM
orzelw orzelw is offline
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Keyrite Upgrade Installation

I had Keyrite 1.400 installed and had been using it since this past summer. Then I decided to check for an upgrade, through the Help menu. (I had already checked on and successfully downloaded and installed upgrades for Microstudio and Karaoke Home Producer.) There was an upgrade available, so I downloaded it and ran the installation. The installation wizard indicated it installed successfully. But when I tried starting the program, I got the popup error message, "Your serial number does not match your registration information. Please reinstall Keyrite and try again." So I did. Same results. Then I went to the MTU Support Center and attempted to log in. It gives me the screen saying, "Invalid login info." So here I am, trying the back door.
  #2  
Old January 12th, 2007, 10:55 AM
lmcmains lmcmains is offline
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Question

Did you ever get your problem solved?
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  #3  
Old January 13th, 2007, 04:09 PM
orzelw orzelw is offline
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Haven't heard a thing from anybody on resolving either issue, Larry.
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Old January 15th, 2007, 12:29 PM
MTUSUPPORT MTUSUPPORT is offline
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The reason that you got this error is probably due to the upgrade being version 2.011, and your regcode only working up to version 1.40x.

To install this new version, you will actually need to purchase the ugprade to version 2.0x.

This will then fix your problem.
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  #5  
Old January 15th, 2007, 08:12 PM
orzelw orzelw is offline
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Yes, that does work better. Thanks.

(As far as not being able to log-in to the support center , I discovered through the e-mail response to retrieve my password--which I had correct all along--that my username is my e-mail address minus the "@" and the "dot." That caught me by surprise because I have all my usernames and passwords written down for all the sites I'm signed up with.)
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Old August 29th, 2013, 09:29 PM
Wayne Orlicki Wayne Orlicki is offline
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Keyrite Update Problem

Today I checked on available updates for Microstudio, Vogone, KHPro, and Keyrite, and found one available for Keyrite (update to 2.23 from present 2.22). I downloaded the update file (keyrite223.01setup.exe) and supposedly ran it, but no change took place. My installed version is still 2.22.

I'm running Windows 7.
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  #7  
Old August 30th, 2013, 10:18 AM
MTUSUPPORT MTUSUPPORT is offline
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Re: Keyrite Upgrade Installation Problem

The only thing that would do this that I am aware of is if Keyrite was still open. Try running the installation while Keyrite is closed, and then see if it will upgrade the software. Also, you may need to reboot before doing this again.
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