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#1
August 9th, 2015, 12:37 PM
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Problem Indexing Files
I am experiencing a problem when I go to index new files. The files download correctly from the source to my computer. When I select the file to index and hit enter, nothing happens. The screen flashes and then nothing. Has anyone else had this problem?
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Hoster V5.40.03 Dell Inspiron 17 5000 Series Intel i5-4200u CPU @1.60GHz 2.30GHz Windows 8.1 64 Bit OS 8.00GB RAM Intel(R) HD Graphics 4400 
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#2
August 9th, 2015, 04:02 PM
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Re: Problem Indexing Files
Which import method are you using ?
If your using the "Scan now" option, are the files your trying to import mp3g, wmag, zip, mp3, or wma ? If your trying to import video types from that dialog I don't think it works with them you would need to use the main import window. Also the define field order must match your files.
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Roy. Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205 Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac. Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.
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#3
August 9th, 2015, 04:27 PM
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Re: Problem Indexing Files
I'm just importing single files to KMA which I've done hundreds of times. I have a folder that has dozens of ZIP files that import properly, but for some reason this just started happening when I try a new import. Define field order is correct.
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Hoster V5.40.03 Dell Inspiron 17 5000 Series Intel i5-4200u CPU @1.60GHz 2.30GHz Windows 8.1 64 Bit OS 8.00GB RAM Intel(R) HD Graphics 4400
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#4
August 9th, 2015, 05:10 PM
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Re: Problem Indexing Files
Can you attach a screen shot showing the index Song files dialog with your zip file selected under the kma option ?
Does the file show up in the top box and if you select it show in the fields and seperators window ? If so does it not appear in the bottom window after pressing add files button ? Are you using a new unique disc id or trying to import to an existing disc id ? only you can only add up to 99 tracks to an existing.
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Roy. Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205 Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac. Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.
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#5
August 11th, 2015, 04:45 PM
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Re: Problem Indexing Files
All is good. Turns out it was a network issue when I was downloading the files. Once the network issue was resolved, I downloaded the songs again and they indexed just fine. The files must have gotten corrupted.
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Hoster V5.40.03 Dell Inspiron 17 5000 Series Intel i5-4200u CPU @1.60GHz 2.30GHz Windows 8.1 64 Bit OS 8.00GB RAM Intel(R) HD Graphics 4400
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#6
September 26th, 2016, 11:22 PM
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Re: Problem Indexing Files
I am having this same issue when I press the index files button it does nothing, the first time that has ever happened to me, and I've been doing it for years. What did you mean a network issue?
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