Unable To Re-Install Microstudio

[absmith7]

I've had so much trouble with my old computers that I've had to replace them and cannot install Microstudio on either of the 2 new ones. I get an error saying that it is registered to another computer and will not install. I've read through this forum and saw ADMIN tell one to send him a private message with the registration e-mail address so I also sent one to ADMIN almost 2 weeks ago and no response. Admin read the e-mail on March 22.
On March 29 I sent a private message to MTUSUPPORT with all of my registration info including the Registration code given me. As yet MTUSUPPORT has not read the private message I sent. I no longer have the download address for Microstudio as My old computers crashed (Lightening strike got them). Luckily I had the download and registration backed up on CD. I've noticed that after I first sent the messages others have posted in the forum and got responses very quickly. So therefore this thread was started in hopes of geting a response.