Error Load Disc Command Failed

Unregistered · #1 August 19th, 2003, 09:54 AM

I HAVE BEEN USING MICROSTUDIO FOR 2 YRS.BOUGHT AND COPIEDTO BRAND NEW DISC..SOUND CHOICE FOR MY BOYFRIENDS BIRTHDAY ON AUG 6TH. WENT ON VACATION AND TRIED TO COPY
NEW DISC ON THE 13TH AND CANNOT .REVIEVE ERROR MESSAGE ON EVERYTHING.

**MTUSUPPORT** · #2 August 19th, 2003, 10:17 AM

Please try another disc. This error is meaning that your CD-R drive is not seeing a disc in the drive.

Try putting other discs in and make sure that Windows is seeing the disks under My Computer or any other program.

Unregistered · #3 August 19th, 2003, 10:29 AM

I HAVE TRIED SEVERAL DISC INCLUDING THE ONES THAT I JUST COPIED LAST WEEK WITH NO PROBLEM.STILL RECIEVE SAME ERROR MESSAGE.HOW CAN SOMETHING GO WRONG WHEN YOU ARN'T EVEN HOME OR USING YOUR COMPUTER.

**MTUSUPPORT** · #4 August 19th, 2003, 10:33 AM

Coincidence, is all I can say. Do any disks work in the computer at all?

Unregistered · #5 August 19th, 2003, 11:01 AM

PLAYER WILLPLAY AND COPY REGULAR AUDIO DISC. WILL NOT PLAY OR COPY KARAOKE. I HAVE READ AND TRIE EVERYTHREAD.HOPE SOME ONE CAN HELP. THANKS FOR YOUR REPLYS.

mlepine · #6 August 19th, 2003, 11:12 AM

Unregistered,

Have you tied to reboot? When I copy more than 4 cdg with out a reboot it will give me this error. I've notice that when you're doing your copy (back up) DON'T go to the play Tab, finish your back up than reboot and you're in business.

The copy mode takes lots of Memory I guess.

Also, you might want to disable your antivirus when doing your back up.

Good Luck

**MTUSUPPORT** · #7 August 19th, 2003, 11:22 AM

If it will recognize or Play other discs then it is not the drive. Can you try putting one of those Audio Discs in the drive, that is working and try that in Microstudio to see if you still get the same error message.

If it is only this 1 disc that is giving you this error in Microstudio, it may also be the Security that has been put on the disk by the manufacturer.

Unregistered · #8 August 19th, 2003, 11:46 AM

ive tried other audio disc and they work to copy or play.it will not work with any karaoke disc including the new one i was able to copy just last week.

**MTUSUPPORT** · #9 August 19th, 2003, 02:46 PM

What type of CD-R drive is it?

This is odd, other than the CD+G function of the drive has a problem. The only thing I can think of is to try flashing the firmware of the drive. If you give me the drive brand and model number I can find this for you.

Unregistered · #10 August 19th, 2003, 02:53 PM

USING PLEXTOR 16/10/40 PURCHASED FROM YOU APPROX 2 YRS AGP JULY HAVE HAD NO PROBLEMS WITH IT SO FAR BUT THIS IS WEIRD.WORKED ON DAY NEXT GONE. PLEASE HELP................................

**MTUSUPPORT** · #11 August 19th, 2003, 03:05 PM

Here is the link to download the latest Firmware from Plextor for that drive: http://www.plextor.com/english/suppo...firm_1610.html

Give that a try and see what happens.

Unregistered · #12 August 28th, 2003, 03:46 PM

BRYAN I HAVE DONE TO FIRMWARE UPGRADE FROM PLEXTOR I HAVE EVEN
ON THE PHONE WITH ONE OF THEIR TECHS FOR AT LEAST AN HR.NOTHING
WE COULD FIND WRONG.AT ANY RATE I HAVE PURCHASED A NEW PLEXTOR PREMIUM, I THEN DOWNLOADED YOUR DEMO VERSION AND EVERYTHING WORKED PERFECT. THE PROBLEM HAS GOT TO BE THE MTU SOFT WARE.ALSO
MY UPGRADE DOSE NOT LOOK THE SAME AS DEMO VERSION. THANKS FOR ANY HELP HATMAN952@CS.COM

gduns - with the Lord · #13 August 28th, 2003, 04:11 PM

IS IT POSSIBLE THAT AN AUTOMATIC UPDATE HAS MADE IT INCOMPATABLE? WE HAVE HAD A FEW OF THEM LATELY

Unregistered · #14 August 28th, 2003, 04:18 PM

I WENT BACK AND DID A SYSTEM RESTORE TO THE DATE WHEN ISUCCESFULLY COPIED 2 BRAND NEW DISC AND I T WOULD NOT WORK.WHY DOSE THE DEMO WORK FLALESSLY..................................

**MTUSUPPORT** · #15 August 28th, 2003, 05:22 PM

Unregistered,
What version of the software do you have? When you say the demo works flawlessly, which drive are you referring to. The premium or the 16X?

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