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  #1  
Old June 14th, 2004, 01:33 AM
cartero cartero is offline
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Location: Phoenix, AZ
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Unhappy KHP 4.103 install problem

I've installed KHP, but it won't run. I went through the entire install process - registration verified, installation completed and finished. However, when I try to run the program I get a message stating that my registration information doesn't match my serial number and that I must reinstall the program. I did reinstall it once, but with the same result.

I entered the correct email address and did a cut and paste for the registration code (no trailing spaces) so I know that info is correct. What else could be causing this problem?
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  #2  
Old June 14th, 2004, 01:36 AM
cartero cartero is offline
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As an addendum to the above; I have ordered one of your CD burners, but I haven't received it yet. Does KHP need one of these drives to run? That doesn't appear to relate to the error message I received, but I thought I'd mention it anyway.
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  #3  
Old June 14th, 2004, 02:20 AM
cartero cartero is offline
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Okay, problem apparently solved. I was trying to install on a different computer than the one I downloaded the install program to. I had no problem installing on that computer. I'm not sure yet which computer I would prefer to run KHP on, but it is probably arbitrary anyhow.
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  #4  
Old June 14th, 2004, 04:04 PM
MTUSUPPORT MTUSUPPORT is offline
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Glad that it is working correctly now.
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