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#1
May 5th, 2009, 04:55 PM
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Problem with registration code(s)
I just received the email to upgrade to the new release of Microstudio. I downloaded it and setup immediately removed my current version. When I went to install the new version, it required a registration code. I was directed to my "Account" page at mtu.com and there I found 4 registration codes from my last upgrade, none of which work. What am I to do? Tech support says that they do not return phone calls so I did not leave a message. What do I do now?
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#2
May 5th, 2009, 05:06 PM
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You can try installing your old version of MS then upgrade (don't remove the old version) to MS 4.20.
Jim 
__________________
 Don't Hate, Participate. GOD Bless!http://madjim.com http://www.myspace.com/madjimhall http://www.youtube.com/madjimhall Test Comp #1: P4 3GHz * 3gb RAM * XP Home SP3 * IE8 * WMP11 * NF3.5 * Onboard Sound * Onboard Video * * * MTU Rack (Show Computer) * P4 3GHz * 3gb RAM* XP Home SP3 * IE7 * WMP11 * NF3.5 * Sound Blaster PCI-512 * ATI Raydeon 9200
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#3
May 5th, 2009, 05:19 PM
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What was the version you removed?
Did you have to buy this upgrade version or was it a free upgrade (you already own a version 4.XXX)?
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#4
May 5th, 2009, 10:41 PM
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It was a free upgrade. The new version removed my older version so I am not sure how to install it and keep the older version.
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#5
May 5th, 2009, 10:52 PM
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What was the older version?
You should have used the Upgrade install instead of the Remove. Then if the registration code didn't work you would still have the older version in tact.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#6
May 7th, 2009, 11:06 PM
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Please understand that I did not remove my older version.... the installation removed it. I was just following the prompts. As far as the version goes, I do not remember the exact number, I just know that it qualified me for a free upgrade.
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