Won't record

[elaine]

I have the Plextor 16 10 40 on a Compaq 5834 500 mhz celeron, I can record to my hard drive but can't record to disk! It is as if my hard drive won't bring the information to my cdr. Has any one else had a problem like this with the Compaq?? If so how do I correct this. I can record between 3% and 15% before it stops and locks up?? I have tried different reading and writing speeds, and enable caching on and off.
Now have ERROR: unexpected failure reading file cache request timeout encountered (cache is empty)

Read speed 1X Write speed 2X it locked up after 5% writing and opened cdr and listed this error.
HELP HELP

But the test button worked with out showing any errors??

[George]

Don't know for sure, but looks like the same problem posted this forum titled "can't copy from hard drive to cdr." Perhaps there may be something there to help you.

Take care,

George

[elaine]

Not the same thing George,
my settings are as follows:
Devise controller,
disconnect on
sync data transfer on
auto insert off
DMA on

MTU settings
reading drive 1X
writing drive 2X
jitter control off
enable caching on
and still get ERROR: unexpected failure reading file cache
Request timeout encountered (cache is empty)
this error is after 5% writing then opens disk holder and stops???

[George]

Elaine,

I'm just fishing here. Have you tried using just the Plextor as both read and write drive?

Take care,

George

[elaine]

Yes the plextor is set as both the read and the write devise, it seems as though it is just a windows setting. It just won't ask the hard drive for any more information, it emptys the ram and won't get any thing else??
Windows 98 v2
I did try with enable caching on and off also.
direct 8.12
plexor firmware 1.04
I don't remember what they are called but they all read 4.60

[MTUSUPPORT]

Elaine,
The only thing that I can think of is that the computer may need some updated drivers for the Motherboard from Compaq for it to work correctly. Your system may need these updated drivers to run correctly with the DMA turned on. Try turning off your DMA and reboot the computer and see if that will make a difference. I have had one client tell me on an older HP CD-R this change allowed it to work. Its a shot in the dark, but you never know.

[elaine]

OK Brian you are the man!! I went to the Compaq site and found a bunch of down loads. I don't know which one fixed the problem, but it now works so sweet.
Thanks so much!!
Elaine

[MTUSUPPORT]

Cool! I'm glad that fixed it.