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  #1  
Old October 1st, 2003, 08:02 PM
TheXprez TheXprez is offline
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Upgrading & switching to another Computer

I uninstalled original software from first computer. I then ran the upgrade on the second computer. Message states that I am already registered. What to do?
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  #2  
Old October 1st, 2003, 10:41 PM
jaddams jaddams is offline
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What is the exact message you are receiving?

Jon
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Old October 1st, 2003, 11:44 PM
TheXprez TheXprez is offline
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Jon, thanks for the quick reply. Error message " system error #1 contact MTU"
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Old October 2nd, 2003, 12:33 AM
George George is offline
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Your answer may be here.

http://forum.mtu.com/showthread.php?...or+contact+mtu

George
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  #5  
Old October 2nd, 2003, 07:18 PM
TheXprez TheXprez is offline
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The answer seems to be: I uninstalled the original Kpro and all related software from computer #1 (noncompatable burner) MACID # 11111

I installed updated Kpro CD and related software on computer #2 (compatable CD-G burner) MACID # 22222.

I tried to register the upgrade but received the message that I was already registered. I continued and found that MTU had not changed the MACID # from the original.

An Email has been sent to MTU requesting the MACID # be updated. Hopefully this will resolve the issue.
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  #6  
Old October 2nd, 2003, 11:46 PM
jaddams jaddams is offline
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TheXprez,

That will solve your problem.

Jon
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  #7  
Old October 3rd, 2003, 06:26 PM
TheXprez TheXprez is offline
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Thanks for all the input, I appreciate the help.

Cort

Last edited by TheXprez; October 3rd, 2003 at 08:42 PM.
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