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The bad news - they aren't available any more and since you tried it on two different computers with niether seeing it, I would guess it is toast. Probably the controller. Only other thing you can do to test is take it out of the external case and install it directly into a computer to see if it is the drive or the external box.
The good news - MTU has a nice replacement drive
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Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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