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New Laptop

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#1

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April 6th, 2019, 03:00 PM

danny_g

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Posts: 485

New Laptop

My old laptop bit the dust after a couple of tries to rescue it. my copy of Microstudio wasn\'t able to be removed from the first two crashes. tried putting in a ticket but never received any communication on it. I have new discs that I am getting today and would rather use Microstudio because of its superior database of disc info.

#2

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April 6th, 2019, 05:33 PM

Roy Dennis Roy Dennis is offline

Roy Dennis is offline

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Location: Kent, England

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Re: New Laptop

Did you get an auto reply confirmation of your ticket ?
If not check your spam folder.

When did you put it in ?

__________________
Roy.
Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205
Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac.
Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.

#3

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April 7th, 2019, 02:46 PM

danny_g

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Re: New Laptop

I did it it twice but checked spam nothing came through.

#4

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April 8th, 2019, 12:41 AM

danny_g

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Re: New Laptop

Okay I submitted another ticket. so far no email confirming the submission. is it possible the ticket creating is broken.

#5

Old

April 8th, 2019, 05:56 AM

Roy Dennis Roy Dennis is offline

Roy Dennis is offline

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Join Date: Mar 2004

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Re: New Laptop

I\'ll inform support.

__________________
Roy.
Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205
Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac.
Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.

#6

Old

April 8th, 2019, 04:58 PM

MTUSUPPORT MTUSUPPORT is offline

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Re: New Laptop

Dan,
It should let you install the software now.

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Bryan, MTU

#7

Old

April 9th, 2019, 08:21 PM

DannyGsKaraoke DannyGsKaraoke is offline

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Location: Waterbury, Ct

Posts: 43

Re: New Laptop

Thanks. It worked.

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Show Computer : HP Red Flyer Laptop
OS: Windows 10 home
In Intel processor
4 GB RAM
60 GB internal program SSD drive
1 TB second internal music Hard Drive

#8

Old

April 10th, 2019, 05:15 AM

Roy Dennis Roy Dennis is offline

Roy Dennis is offline

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Join Date: Mar 2004

Location: Kent, England

Posts: 6,363

Re: New Laptop

Closing this thread now.

__________________
Roy.
Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205
Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac.
Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.

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