MTU.Community


Go Back   MTU.Community > Hoster Software > Hoster Help

Hoster Help Post Hoster questions, tips and suggestions here.

Closed Thread
 
Thread Tools Display Modes
  #1  
Old August 14th, 2019, 07:36 PM
davepryceents davepryceents is offline
Registered User
 
Join Date: Oct 2007
Location: Uk
Posts: 8
Angry No Response To My Support Tickets / Emails/ Chat Line

Hi I had just moved Hoster onto my new laptop about 4 weeks ago, and the graphics card has failed since in the new laptop which meant windows had be reinstalled as it did not allow me to remove Hoster first.

I sent a Support (6356) ticket 8 day ago but no reply since
No one answers the phone if called, no reply to any emails sent and no reply if using chat line.

Sorry but this is useless support service when needed urgently!
I can\'t work if Hoster is not running ... this so far has cost me 4 bookings.
if this is the new level of support your offering then it\'s time for me to find some new software to use that is supported.
  #2  
Old August 15th, 2019, 01:46 PM
MTUSUPPORT MTUSUPPORT is offline
Moderator
 
Join Date: Nov 2000
Location: Raleigh, NC
Posts: 5,253
Re: No Response To My Support Tickets / Emails/ Chat Line

I just found your ticket in spam, but there was no transcripts in the chat, under your email address.

You can reinstall the software now.
__________________
Bryan, MTU
  #3  
Old August 16th, 2019, 04:59 AM
davepryceents davepryceents is offline
Registered User
 
Join Date: Oct 2007
Location: Uk
Posts: 8
Smile Re: No Response To My Support Tickets / Emails/ Chat Line

Thank you

Last edited by Roy Dennis; January 27th, 2020 at 05:38 AM.
Closed Thread


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On


All times are GMT -4. The time now is 04:26 PM.


Powered by vBulletin® Version 3.7.1
Copyright ©2009 - 2024, Jelsoft Enterprises Ltd.
The contents of this forum are copyrighted by Micro Technology Unlimited, 2000-2008. Use of any material from these Forums is prohibited without written agreement from MTU.