MTU.Community


Go Back   MTU.Community > KPro Studio and KHPro Software - Create your Own Karaoke Songs > KPro Studio and KHPro Help

KPro Studio and KHPro Help Post KPro Studio and KHPro questions, tips and suggestions here.

Reply
 
Thread Tools Display Modes
  #1  
Old February 26th, 2003, 09:22 PM
S. Parks's Avatar
S. Parks S. Parks is offline
Registered User
 
Join Date: Feb 2003
Location: Louisiana
Posts: 434
Angry Has Anyone else Had This Problem

OK, how long can Admin ignore this issue. Some people follow the instructions, run the program, recieve a serial number and download instructions, only to be taken to a site that contains a readme file with no download extension. I've used this forum as a source to recieve help/instructions, with no answers from any of its members, or heaven forbid, the nice folks at MTU. To say the least, the frustration level is at a peak, and the patience is an all time low. I know this problem is not unique to me, as at least one other person answered my post with the exact same problem. I hear a lot of people refer to the great support they recieve from MTU, but I have just one question, just where did yo find it. I sure haven't found it here. Replies are days and days apart, if they come at all. Then it is usually in the form of information that you already know without really addressing your issue. If I'm doing something wrong, someone please tell me, but I followd the instructions, and I'm still not upgraded. If this is the level of service, or lack of that can be provided, just tell me and I'll buy the upgrade, then maybe a support system can be funded and provided. (If you couldn't tell, I'm getting a bit impatient.)

Last edited by S. Parks; February 27th, 2003 at 06:23 AM.
Reply With Quote
  #2  
Old February 27th, 2003, 01:59 PM
MTUSUPPORT MTUSUPPORT is offline
Moderator
 
Join Date: Nov 2000
Location: Raleigh, NC
Posts: 5,253
S. Parks,
Please click on your link again to download the KPRO40.exe. They had changed this file name to Kpro40.zip one time on Monday the 24th of February, so if you clicked to download that day then you got the wrong file. We were in the process of deciding what was going to be done with the security problems.

If this still doesn't work, then please email dougd@mtu.com so that he can send you a new link to fix this.
__________________
Bryan, MTU
Reply With Quote
  #3  
Old February 27th, 2003, 02:13 PM
S. Parks's Avatar
S. Parks S. Parks is offline
Registered User
 
Join Date: Feb 2003
Location: Louisiana
Posts: 434
Link is all used up

Now the link to download says it is all used up. Kind of strange since I haven't been able to download it, or reach the download site yet. Any suggestions?
Reply With Quote
  #4  
Old February 27th, 2003, 03:59 PM
MTUSUPPORT MTUSUPPORT is offline
Moderator
 
Join Date: Nov 2000
Location: Raleigh, NC
Posts: 5,253
S. Parks,
I have sent you a new link. Please check your email.
__________________
Bryan, MTU
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On


All times are GMT -4. The time now is 05:20 AM.


Powered by vBulletin® Version 3.7.1
Copyright ©2009 - 2024, Jelsoft Enterprises Ltd.
The contents of this forum are copyrighted by Micro Technology Unlimited, 2000-2008. Use of any material from these Forums is prohibited without written agreement from MTU.