Hang in there Billy!
The problem won't get any worse
It seems there are a number of friends on this thread that are concerned about your problem trying to load your software on a new hard drive,when the one that came with your computer crashed
It seems to me that you had no knowledge of your computers problem, and or that you should of unloaded your software prior to the hard drive failing so you could have reloaded it on the new one, without having to go through all this hassle
hummm... Just think Bill, what would you of done, had you known then, what you know now
Probably the same thing.. There needs to be a quicker solution for go or no go resolutions to dead in the water, unable to load, software issues. 5 or more days waiting for a response seems a bit much! Maybe an option to re-purchase the software, and then when MTU has finally had the opportunity to investigate, fix or reset, then they can issue a credit to you for future purchases, or just a refund. This seems to me to be a great solution. What do you think?