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Old April 6th, 2017, 03:28 PM
Wrahn Wrahn is offline
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5.20.02 Potential Problem With Computer Shutdown

I just upgraded to Hoster 5.20.02 and when I use the program and then shutdown my computer, the screen indicates \\\"Shutting down\\\", but the computer doesn\\\'t turn off.

In fact, yesterday I downloaded 5.20.02 and updated my songbooks because the program is now set up to print the IDs bold automatically. When I finished enjoying this new feature, and tried to shut down my computer, but I didn\\\'t wait until it turned off. This morning when I went out to my studio room, the computer was on indicating \\\"Shutting down\\\". I held down the power button for about 15 seconds and the computer shut down.

I\\\'ve played with the computer and I have learned that I can open MicroStudio and other programs, and shut down the computer with no problems. The only problem I have is if I open Hoster the computer will not shut down.

I made a dumb mistake and after checking out 5.20.02 on my main computer, but before I tried to turn it off, I also installed 5.20.02 on my back up computer. So, I was not able to compare the old version against the new version. However, I was able to be confident that it\\\'s not a problem with my main computer, because I get the exact results with the backup computer.:

So, while I like the update features, and of course the fact that the IDs are now bold in the songbooks, I\\\'d like to be able to shut down using the normal procedure. Yes, I can still shut it down, so all is not lost.

Thanks for any input,

Wes
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Acer 11.6 inch Aspire V-5 Laptop with Win 7 Home Intel Celeron 1007U Processor 1.50Ghz 4GB ram

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  #2  
Old April 6th, 2017, 04:23 PM
Roy Dennis's Avatar
Roy Dennis Roy Dennis is offline
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Re: 5.20.02 Potential Problem With Computer Shutdown

That\'s probably because when you shut Hoster down normally by either X out or File/Exit you are presented with a question box asking if you want to save the Rotation to open next time with two choices which you have to answer Yes Or No.

If you just try and shut the computer down it wont shut down unless you answer those questions.

If you dont want it to keep asking you this then close Hoster via the X in the top right corner then you should see this message box which also has a tick box, ticking that box and choosing the way you always want it to close in the future will stop that box appearing in future and always shut down without further confirmation.
Hope this helps.
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  #3  
Old April 6th, 2017, 07:14 PM
Wrahn Wrahn is offline
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Re: 5.20.02 Potential Problem With Computer Shutdown

Roy,

As you can tell, I went for the upgrade based on the update for printing with bold IDs.

I tried what you suggested to get the computer to shut down, but when I click on \\\"X\\\" in the upper right conner, or on \\\"exit\\\" after opening \\\"file\\\", Hoster shuts down with no questions that require any decision. Of course, the compute takes me directly to the computer\\\'s main screen.

I did use the \\\"X\\\" in the upper right while a song was playing in Hoster and I did get the question asking if I wanted to exit, YES or NO. When I pushed \\\"yes\\\", I got the same box as the old version with the \\\"Thanks for Singing\\\".

Do you have any other trick I might use?

Thanks again for being there,

Wes
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Acer 11.6 inch Aspire V-5 Laptop with Win 7 Home Intel Celeron 1007U Processor 1.50Ghz 4GB ram

Acer 15.6 inch Aspire E1-531 Laptop with Win Home 10 64, Intel B960 Processor 2.2Ghz 4GB ram.
  #4  
Old April 7th, 2017, 04:08 AM
Roy Dennis's Avatar
Roy Dennis Roy Dennis is offline
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Re: 5.20.02 Potential Problem With Computer Shutdown

So are you saying if you close Hoster by X out first then your computer will then shut down as normal ?

When you shut down the computer without first closing Hoster and you see the Shutting down message, do you get anything else on the screen other than (Shutting Down) ?

I am not able at the moment to replicate your problem so it might be some setting you have on yours that is set different to mine.

Could you attach some screen shots from the Settings Dialog one from the General tab & one from the Playlist Tab. And Also one from the Show display Intermission view ?

Which version did you upgrade from ?

I will report this to support as you may have found a bug.
In the mean time make sure you always close Hoster before shutting computer down.
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Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205
Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac.
Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.

Last edited by Roy Dennis; April 7th, 2017 at 04:35 AM.
  #5  
Old April 7th, 2017, 09:37 AM
Wrahn Wrahn is offline
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Re: 5.20.02 Potential Problem With Computer Shutdown

Roy,

What I wrote is when I shut down Hoster using either the upper right \\\\\\\"X\\\\\\\" or go through File to use \\\\\\\"exit\\\\\\\", in both cases Hoster shuts down, but I don\\\\\\\'t get any question like you indicated. So, there is nothing for me to select. I can continue to use the computer, but when I try to shut down the computer, it will not shut down until I push the power button for about 10 seconds.

Now, if I am in the middle of playing a song, and I click on the \\\\\\\"X\\\\\\\" in the upper right, I get the same message about \\\\\\\"Do I Really Want to Exit exit Hoster\\\\\\\". If I select \\\\\\\"yes\\\\\\\" Hoster will shut down with the message: \\\\\\\"Thanks for Singing With Us\\\\\\\" and when I shut down the computer it will sometimes shut down and other times it will not shut down. Not sure what that is all about.

During all these actions, I have never seen the question related to \\\\\\\"Save the Rotation to open next time with two choices which you have to answer Yes Or No\\\\\\\".

As I\\\\\\\'ve mentioned in the past, I\\\\\\\'m not a Pro, so for me it\\\\\\\'s no big deal, and it might not be for a Pro, it\\\\\\\'s just not normal.

Thanks again, and yes I still am a fan of Hoster.

Wes

P.S. It seems that Instant Email Notification does not work for me.
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Acer 11.6 inch Aspire V-5 Laptop with Win 7 Home Intel Celeron 1007U Processor 1.50Ghz 4GB ram

Acer 15.6 inch Aspire E1-531 Laptop with Win Home 10 64, Intel B960 Processor 2.2Ghz 4GB ram.

Last edited by Wrahn; April 7th, 2017 at 09:51 AM.
  #6  
Old April 7th, 2017, 09:53 AM
Roy Dennis's Avatar
Roy Dennis Roy Dennis is offline
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Re: 5.20.02 Potential Problem With Computer Shutdown

Quote:
Originally Posted by Wrahn View Post

During all these actions, I have never seen the question related to (Save the Rotation to open next time with two choices which you have to answer Yes Or No).


.
That Question about save rotation only appears if you have Rotation feature activated in the playlist settings and only if you never ticked the box to always select the same option.

As both of your computers are doing the same and I cant make mine do the same I wondered if it might be something you have setup different in your Hoster settings, thats why I asked for some screen shots so that I could duplicate your settings and see if I get the same problem.
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Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205
Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac.
Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.
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