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Vogone Easy Help Post Vogone Easy questions, tips and suggestions here. |
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#1
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vogone easy not regestering
turns out that when that laptop that got stolen was stolen, my copy of Vogone Easy was on it. unfortunately, the last few times that I tried the help ticket, it didn\'t go through. With another MTU product, it took coming onto the forum to get that back. I am hoping that that might be the case here as well.
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#2
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Re: vogone easy not regestering
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it looks like the ticket entry from trying to register a product and failing is what is not working because I ended up going to the regular submit ticket and that\'s when I finally got a comfirmation email. |
#3
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Re: vogone easy not regestering
Apparently Support seems to be on vacation because I haven\'t heard a peep and it\'s been 7 days or so since I put the ticket in. I thought it was only supposed to take 48 business hours.
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#4
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Re: vogone easy not regestering
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Check your junk files also... sometimes the reply doesn\'t get past your virus protection... Especially if MTU is not marked as safe...
__________________
Rick Rikki Tikki Karaoke Show Computer: Dell Precision M6700--Intel I7 3720 QM Quad 3rd Gen 2.6 ghz--16 gb Ram Integrated Onboard Graphics, 2 gb DDR2 dedicated Video Memory--500 gb SSD & 1TB SATA HD--Windows 7 Pro--External HD WD 4 tb Backup Computer: Lenovo Ideapad 7750G--PCI Express X16 Gen3 2.5 ghz--32 gb RAM--NVIDIA GeForce GT 745M, 2048 MB DDR3 --1 TB SSD--Windows 10 Education -- 64 bit External Optical Drives: Plextor 760A & 712A |
#5
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Re: vogone easy not regestering
I believe that it should get through. The ticket confirmation cane into my main folder. Everytime I go into MTU to check the ticket, it\'s being processed.
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#6
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Re: vogone easy not regestering
Support not bothering with ticket been close to a month and no action. Wanted to use Vogone Easy to save me money even though the new method that I am paying for actually works better than even Vogone Pro
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#7
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Re: vogone easy not regestering
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P.S. Vogone Pro is one of the best vocal removing software I’ve used! YMMV
__________________
Rick Rikki Tikki Karaoke Show Computer: Dell Precision M6700--Intel I7 3720 QM Quad 3rd Gen 2.6 ghz--16 gb Ram Integrated Onboard Graphics, 2 gb DDR2 dedicated Video Memory--500 gb SSD & 1TB SATA HD--Windows 7 Pro--External HD WD 4 tb Backup Computer: Lenovo Ideapad 7750G--PCI Express X16 Gen3 2.5 ghz--32 gb RAM--NVIDIA GeForce GT 745M, 2048 MB DDR3 --1 TB SSD--Windows 10 Education -- 64 bit External Optical Drives: Plextor 760A & 712A |
#8
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Re: vogone easy not regestering
Checked the junk mail. Nothing from MTU Help at all in them. All correspondence between me and them shows up in my regular email inbox. I have had to change my password a couple of times due to a faulty memory.
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#9
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Re: vogone easy not regestering
Live Chat... then we’ll figure out your problem with support... Right?
__________________
Rick Rikki Tikki Karaoke Show Computer: Dell Precision M6700--Intel I7 3720 QM Quad 3rd Gen 2.6 ghz--16 gb Ram Integrated Onboard Graphics, 2 gb DDR2 dedicated Video Memory--500 gb SSD & 1TB SATA HD--Windows 7 Pro--External HD WD 4 tb Backup Computer: Lenovo Ideapad 7750G--PCI Express X16 Gen3 2.5 ghz--32 gb RAM--NVIDIA GeForce GT 745M, 2048 MB DDR3 --1 TB SSD--Windows 10 Education -- 64 bit External Optical Drives: Plextor 760A & 712A |
#10
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Re: vogone easy not regestering
Danny,
Not sure why you did not get a response, but I found where it was fixed over 3 weeks ago. So you should have gotten the email stating that you could reinstall it. I just double checked, and it should let you install it now.
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Bryan, MTU |
#11
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Re: vogone easy not regestering
Fixed. You can lock this thread
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#12
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Re: vogone easy not regestering
Ok Closing this now.
__________________
Roy. Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205 Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac. Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal. |
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