drives and burners

[raeofsunshyne2m]

i purchased a cdg certified burner from you that was rated by your site to copy cdg's and now that it is installed, and we have purchased the software and everything to run everything, the program wont detect my drives. so, did you sell me the wrong burner? and how do i fix this problem??? i dont have the product number on my order number, but what i bought is described as cdr-dvd burner, 18x IDE internal mount cdg certified. so why will it not work??? the whole reason i bought this is because your site said it would do cdg's.

[dtbice]

Need more info from you...what software do you have? what OS are you using? Do you have all current updates installed? The more info you give us the easier it is to help

[George]

In addition, if you just purchased Microstudio from MTU then chances are you need to download and install .NET FRAMEWORK from Microsoft to get the program to work properly.

http://www.microsoft.com/downloads/S...displaylang=en

[raeofsunshyne2m]

hey thanks for responding and so quickly too, but i figured out my mistake. i had only downloaded the old version of microstudios, and not the updated one. so.....its no wonder that it wasnt working. now as far as i know it is working, sick today but will test it tomorrow. thank you again