Preview Play button flickers, program crashes

[Judge]

Whenever I try to change the key of a .CDG file, the Preview Play button starts flickering after I click it, and the program crashes. The only way to restart KeyRite is to get into Task Manager and kill it. A few of my .CDG files work OK, but most cause the problem described above.

I tried re-installing KeyRite, no luck.

Any ideas?

[George]

Can't help wonder, what was the source of the CDG files you're using ?

George

[Judge]

Hi George,

Most of the time I'm converting CAVS (or Charbuster, or Top Hits Monthly) songs that I've downloaded from www.cinet.com.

I thought at first that I was having success using a workaround of first burning the material to a CDG, ripping it back to a .CDG file and then converting the key then, but the last few times that I've tried that, it proved to be no better either.

Thanks - Gary

[MTUSUPPORT]

Judge,
Most likely your .cdg files that you are creating are not compatible with our software. The only .cdg extension that our software supports is what is created from Microstudio, which is MTU's Program not other programs such as Cavs.

[Judge]

Hi Bryan,

What I didn't mention in my original post is that MicroStudio handles all of the same files that KeyWrite can't.

Based on my experience (5 years as a digital audio engineer, and 15 years in software engineering), when one software product works fine with a file type, and another product from the same company crashes with the same file type, then something is amiss.

The workaround I just tried is to burn the CDG's to a CD, then import them back using MicroStudio. KeyRite then can work with the imported files. This works fine, except for all the extra steps and the wasted CD(s).

Cheers - Gary

[MTUSUPPORT]

Gary,
I would agree. But, how were the files created? Were they imported directly from the CD in Microstuido and then taken into Keyrite? If not, then Just try importing one file off of a CD in Microstudio, and then try it in Keyrite, just so that we have a control that we know how the file was created and that it should work.

Let me know what happens when you do this.